Service Technician for Field Operations

2 weeks ago


Des Moines, Iowa, United States AA2IT Full time
Job Overview

The role involves providing field support for repair requests, including but not limited to computers, laptops, printers, and point-of-sale systems.


Key Responsibilities:

  • Respond to service calls efficiently and effectively.
  • Demonstrate excellent customer service skills and maintain clear communication through verbal, written, and electronic means.

Work Schedule:
Monday to Friday, 9 AM to 6 PM, with an on-call rotation for weekends and after-hours support.


Experience Requirements:
A minimum of 1 to 2 years of experience in field service is required, with preference given to candidates with more extensive backgrounds.


Qualifications:
Current CompTIA A+ certification is mandatory, as this position is classified as Tech II.


Compensation:
Hourly rate ranges from $19 to $21.


Additional Information:

  • Daily travel may involve driving up to 100 miles, though most days will require less.
  • Service area includes various locations as designated by operational needs.

About AA2IT

AA2IT is dedicated to your success through strategic execution and value creation. We recognize that many businesses have well-structured strategies that often remain unutilized. Our focus is on effectively implementing strategies and measuring impactful outcomes.


As a global provider of staffing and IT solutions, headquartered in Texas, we pride ourselves on delivering successful talent acquisition and technology services. Our organization operates in a fully digital environment, emphasizing a people-centric approach driven by technology.



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