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Field Customer Operations Coordinator

2 months ago


Des Moines, Iowa, United States MidAmerican Energy Full time
Position Overview

The Field Customer Operations Coordinator plays a crucial role in ensuring efficient customer service and operational excellence. This position acts as a key resource in understanding and implementing policies related to meter reading and utility operations.

Key Responsibilities
  • Serve as a subject matter expert in meter reading and utility services.
  • Provide insights into customer service protocols and operational procedures.
  • Support the implementation of systems and programs that enhance customer satisfaction.
Qualifications

The ideal candidate will possess a strong background in customer service and operational processes, with a focus on utility management. Excellent communication skills and a commitment to customer satisfaction are essential for success in this role.