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Senior Vice President, Operations for Care Continuum

2 months ago

Des Moines, Iowa, United States Navvis (healthcare) Full time

About Us:
Navvis is a premier organization in population health, committed to enhancing performance in value-driven healthcare.

As a strategic partner to some of the most progressive health systems, physician groups, and health plans in the nation, we offer solutions that expedite the transition to value-based care.

Our methodology is community-centric – we honor the distinct needs of populations, including access to care, cultural nuances, values, and capabilities.

In collaboration with our partners, we aim to establish a new benchmark in healthcare performance that ensures affordability, quality, access, and an exceptional experience for all patients.


Learn more at:

Department Overview:


Within Client Partner Operations, we are deeply committed to grasping what truly matters to individuals to guarantee the provision of Real-Person Care.

We cultivate an ecosystem that lays the groundwork for improved physical, social, and emotional health.

Our teams in Care Solutions, Analytics, Implementations, Clinical and Business Operations, and Learning and Development diligently collaborate with our clients and community stakeholders to address the genuine healthcare needs faced by individuals daily.


As Senior Vice President, Operations for Care Continuum, you will:
Oversee a senior leadership team tasked with the daily operational execution, facilitating both operational and performance management and enhancement.

Ensure effective delivery and performance while promoting collaboration across all relevant departments to provide value to our client partners.

Encourage a culture that fosters engagement, teamwork, and accountability.
Collaborate closely with peers to ensure integration and cooperation across the operational model.

Be responsible for core operational areas of the care continuum, including: outpatient care management, acute and post-acute management, hospital throughput, in-home services, palliative care, quality operations, and clinical development and optimization.

Leverage existing and propose new performance insight reports that will drive value outcomes and performance in key performance indicators.

Work alongside direct reports to ensure the formulation and ongoing management of key initiative planning and execution.

Guide and assess the work of subordinate management staff; establish and refine performance standards; educate, mentor, and develop management personnel.


A Day in the Life:
Operational Leadership
Provide robust leadership and direction to operational functions.
Monitor the performance of operational areas as well as client partner KPIs.
Identify best practice methodologies and collaborate with leaders to scale across client partnerships as necessary.
Spot areas of opportunity to enhance care and performance throughout the care continuum.
Ensure operational performance aligns with the contractual obligations of client partnerships.
Budget Management

Manage Care Continuum Operations through:
Budgeting across relevant departments.
FTE planning, monitoring, and reassessment.
Department expense oversight.
Team Leadership
Develop a high-performing leadership team, offering coaching and mentorship to key managers.
Foster a collaborative and results-driven culture.
Encourage professional growth and talent retention.
Stakeholder Engagement
Build and maintain strong relationships with key stakeholders.
Utilize a "First Team" approach in developing and sustaining peer relationships.

What Success Looks Like in this Role:
A seasoned operations leader exemplifying collaborative and multidisciplinary leadership.
Extensive expertise in population health operations and organizational and operational frameworks.
Staying well-informed about national best practices.
The ability to comprehend intricate details of an operational model while maintaining focus on strategic objectives.
A passion for connecting the care continuum to enhance patient care and experience.
Requirements
We are enthusiastic about you if you possess the following:
Knowledge of EMRs, Data, Technology, Care Management, Analytics, and other essential population health functions.
A minimum of 10 years of experience in the healthcare sector.
Proven operational leadership experience.
Understanding of health system, health plan, and physician enterprise operational models.
A bachelor's degree in business or a relevant field is required.
Strong leadership capabilities at all organizational levels.
Complex problem-solving skills in both individual and group contexts.
Demonstrated success in leading improvement initiatives.
High expectations of others coupled with a sense of fairness.
Detail-oriented with a commitment to documentation.
Operationally perceptive and politically astute.
Resilience to navigate processes and drive change.
Ability to organize and simplify complexity.
Excellent communication skills, both oral and written.
A team builder willing to engage actively.
Client-facing experience with firsthand knowledge in operational implementation.
Deep understanding of population health/value-based care and risk-based performance strategies.
Proven knowledge and track record in leading population health management initiatives.

Familiarity with Medicare Advantage, Medicare, Commercial, Medicaid, duals, full risk, capitation, shared savings, MSSP ACO, and other lines of business.

Understanding of operational components that constitute a value-based care ecosystem.
Proficient in leading, directing, nurturing, and evaluating the performance of subordinate management staff.
Ability to analyze and assess results to determine if activities effectively meet care continuum operational objectives.

What you'll get:


Navvis is dedicated to attracting the most insightful and motivated talent by providing a candidate and onboarding experience that is unparalleled. We nurture an environment and culture that empowers individuals to be creative, feel connected, and be inspired to perform at their best.

We support the holistic well-being of our team members at Navvis.

Navvis offers a competitive benefits package, including, but not limited to, medical, dental, vision, 401K with a safe harbor contribution, and a Paid Time Off plan starting at 2+ weeks.


Our Commitment:
Navvis is an equal employment opportunity and affirmative action employer, seeking diversity in qualified applicants for employment.

All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, creed, national origin, ancestry, disability, perceived disability, medical condition, genetic information, military or veteran status, sexual orientation, or any other protected status.

We encourage you to inform us confidentially if you may require any special accommodation to complete your application and fully participate in our recruitment process.