Front Desk Representative

2 weeks ago


Buffalo, New York, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work well under pressure.

Responsibilities
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide information to guests about hotel services, facilities, and hours of operation.
  • Handle requests for mail, messages, and packages in a timely and courteous manner.
  • Maintain a clean and organized work area, and ensure the overall cleanliness and safety of the hotel.
  • Perform other duties as assigned, including helping coworkers in other areas of the hotel.
Requirements
  • High School diploma or equivalent required; college coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Knowledge of hotel products and guest services is a plus.
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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