Client Service Coordinator

6 days ago


Fairfield, California, United States Insight Global Full time
About the Role

Insight Global is seeking a highly skilled Account Coordinator to join our team. This role will be based in a dynamic and fast-paced environment, where you will have the opportunity to work closely with clients and internal stakeholders to drive business growth.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with current and future clients, providing exceptional customer service and ensuring their needs are met.
  • Portfolio Management: Manage and grow existing client portfolios, identifying opportunities for upselling and cross-selling.
  • Communication and Collaboration: Work closely with internal teams, including sales, marketing, and operations, to ensure seamless communication and collaboration.
  • Business Development: Identify and pursue new business opportunities, developing and executing strategies to drive growth and revenue.
Requirements
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with clients and internal stakeholders.
  • Customer Service Experience: Proven experience in providing exceptional customer service, with a strong focus on building and maintaining relationships.
  • Business Acumen: Strong understanding of business principles and practices, with the ability to analyze data and make informed decisions.
  • Technical Skills: Proficiency in Microsoft Office 365, with experience in CRM or SAP a plus.
What We Offer
  • Competitive Compensation and Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options.
  • Opportunities for Growth and Development: Career advancement opportunities, with a focus on developing and growing your skills and expertise.
  • Collaborative and Dynamic Work Environment: Work in a fast-paced and dynamic environment, with a team of talented and motivated professionals.


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