Front Desk Ambassador
7 hours ago
Job Summary
Charming Inns is seeking a highly skilled and experienced Front Desk Concierge to join our team at our King Street properties. As the first point of contact for our guests, this role requires a high level of professionalism, attention to detail, and excellent communication skills.
Key Responsibilities
- Answer all incoming calls and assist callers with their requests or redirect calls as necessary.
- Book room reservations with accurate descriptions of room types and correct quotes of rates and included amenities.
- Provide guests with recommendations for local restaurants and attractions, and secure tickets and reservations as requested.
- Perform check-in and check-out procedures with guests.
- Collaborate with bell staff and housekeeping to ensure a seamless guest experience.
Requirements
- Outgoing and friendly demeanor with a keen eye for detail and ability to multitask in a fast-paced environment.
- Full availability, including weekends and holidays.
- Front desk/concierge experience required; luxury boutique hotel experience preferred.
- High school diploma or equivalent required.
- Working knowledge of Windows computing and multi-line phone systems.
About Charming Inns
Charming Inns is a family of companies that values diversity and is committed to creating an inclusive environment for all employees. We offer a competitive salary, medical, dental, and vision insurance, supplemental insurance, paid holidays, and free parking.
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