Guest Services Ambassador
2 months ago
Job Summary:
We are seeking a highly motivated and people-oriented individual to join our team as a Front Desk Agent at Davidson Hospitality Group. As a Guest Services Ambassador, you will be the friendly face that welcomes our guests and provides exceptional customer service.
Key Responsibilities:
- Provide warm and welcoming greetings to guests
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Assist with check-in and check-out processes
- Maintain a clean and organized front desk area
- Collaborate with other departments to ensure seamless guest experiences
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work a variety of shifts, including weekends and holidays
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A chance to be part of a team that values customer satisfaction and excellence
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