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Front Desk Associate

2 months ago

Charleston, West Virginia, United States O2 Fitness Full time

About O2 Fitness

O2 Fitness is a leading fitness center that offers a comprehensive range of services to support our members' health and wellness goals. We are committed to providing a welcoming and motivating environment that fosters a sense of community and connection among our members.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front Desk team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our members and guests.

Key Responsibilities

  • Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
  • Manage the front desk operations, including checking in members, processing payments, and handling customer inquiries.
  • Assist with membership sales and promotions, ensuring that all members are aware of our services and benefits.
  • Collaborate with the housekeeping team to maintain a clean and organized facility, ensuring that all areas are fully stocked and well-maintained.
  • Perform inventory management tasks, including ordering supplies and monitoring stock levels.
  • Assist with special events and promotions, ensuring that all members are informed and engaged.

Qualifications

We are seeking a highly motivated and customer-focused individual with excellent communication and interpersonal skills. The ideal candidate will have:

A high school diploma or equivalent.Exceptional customer service skills, with the ability to interact with members and colleagues in a positive and professional manner.Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.Basic math skills and accuracy in handling cash and credit transactions.

Benefits

O2 Fitness offers a comprehensive benefits package, including:

Complimentary O2 Fitness membership.Discounted personal training sessions.Supportive work environment.O2 Fitness Rewards store.

Compensation

We offer a competitive hourly rate, with opportunities for advancement and professional growth. The average pay rate for this position is $ per hour, with opportunities for overtime and bonuses.