Client Relations Specialist for Luxury Retail Showroom

1 week ago


Norwalk, Connecticut, United States Benderplumbing Full time

Join Our Team

We are seeking dedicated Client Relations Specialists to enhance our customers' experiences.

BENDER specializes in high-end decorative bath and plumbing products, cabinetry, and tile & stone. Become part of an award-winning showroom and contribute to transforming lifestyles. The Client Relations Specialist will play a vital role in delivering exceptional post-sale support to our clientele.

We genuinely change the way people live.

BENDER provides an excellent company culture and outstanding benefits:

  • Competitive Salary
  • We are an EOS Company
  • Comprehensive Medical, Vision, and Dental Coverage
  • 401(k) Plan with Company Match
  • Paid Time Off and Holidays
  • Company-Paid Basic Life Insurance
  • Beautiful Showroom Environment
  • Business Casual Dress Code
  • Company Events
  • Employee Discounts on Thousands of Brands
  • Weekly Meetings for Knowledge Sharing
  • Regular One-on-One Meetings with Management for Feedback
  • Employee Assistance Program
  • Opportunity to Train as a Showroom Consultant

Requirements:

  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint, with a quick learning ability for new technologies and programs.
  • At least 1 year of experience in Customer Service or Sales.

What You Will Bring:

  • A positive, enthusiastic attitude and a commitment to going the extra mile for both your team and our customers.
  • Exceptional communication skills with a strong customer service background.
  • The ability to handle challenging situations with professionalism and tact.

Your Responsibilities:

  • Welcome customers warmly as they enter our showroom.
  • Collaborate effectively with customers, sales teams, vendors, and other departments at BENDER.
  • Communicate clearly and professionally with customers and vendors.
  • Address customer inquiries and issues, ensuring thorough follow-up to resolution.
  • Coordinate material transfers and manage inventory research and returns.
  • Support the Sales team as needed, including scheduling deliveries and obtaining product specifications.
  • Take ownership of the post-sale customer experience confidently.

If you are dedicated to both hard work and smart work, you will discover growth opportunities at BENDER.

We look forward to your application.



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