Administrative Coordinator for Counseling Services

1 week ago


Pittsburgh, Pennsylvania, United States Carnegie Mellon University Full time
About the Role

Carnegie Mellon University's Counseling and Psychological Services is seeking a highly skilled Administrative Receptionist to join our team. As a key member of our department, you will provide essential administrative and clerical support, ensuring the smooth operation of our services.

Key Responsibilities
  • Provide exceptional customer service to students, faculty, and visitors, creating a welcoming and supportive environment.
  • Manage the front desk, including greeting visitors, answering phone calls, and responding to inquiries.
  • Process documents, generate reports, and maintain accurate records.
  • Oversee the scheduling system, coordinating appointments and optimizing availability.
  • Guide clients through necessary paperwork and verify student enrollment status and insurance information.
  • Contribute to the overall efficiency and effectiveness of our operations.
Requirements
  • High School Diploma/GED required.
  • 3-5 years of relevant experience required.
  • Strong typing skills (50-80 WPM) and ability to troubleshoot common computer issues.
What We Offer

Carnegie Mellon University offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings, and tuition benefits. You will also have access to a free Pittsburgh Regional Transit bus pass, fitness center, and other perks.

We value flexibility, excellence, and passion, and prioritize inclusion, collaboration, and cultural sensitivity. If you are a motivated and detail-oriented individual who is committed to supporting the university's mission, we encourage you to apply.



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