Cisco Network Administrator

1 week ago

Harrisburg, Pennsylvania, United States Technovision Inc Full time
Job Summary

We are seeking a skilled Network Infrastructure Specialist to join our team at Technovision Inc. as a Cisco Network Administrator. This is a challenging opportunity to work with our Edge Networking team, providing network support to edge networks for assigned agencies within the Commonwealth of Pennsylvania.

Key Responsibilities
  • Network Installation and Maintenance: Install, configure, and maintain network infrastructure consisting of switches, routers, SD-WAN edge appliances, wireless infrastructure, cellular-based appliances, and associated hardware and software.
  • Network Management: Perform network management functions using industry tools to monitor, test, verify, troubleshoot, and resolve network problems.
  • Cisco CLI Expertise: Understand and use Cisco CLI effectively.
  • Deployment and Upgrade Support: Assist in the execution of planned deployments and upgrades, and support change management efforts within the edge networking group.
  • Troubleshooting and Reporting: Participate in Service Now trouble ticket resolution and reporting.
  • Pilot and New Technology Rollout: Assist in the rollout of pilot/new network technology applications to meet operational needs.
  • Incident Management: Ensure that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.
  • Complex Problem-Solving: Proactively identify and troubleshoot complex network problems and work them to resolution, including communication to other networking teams.
  • Technology Evaluation and Recommendation: Participate with the edge networking team in the evaluation of, and make recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles.
  • Network Planning and Design: Evaluate current and future network needs and prepare technical solutions and recommendations.
  • Configuration Standards: Review the development of configuration standards.
  • Network Design and Optimization: Participate in the design of highly complex networks, and make recommendations to optimize the edge network for maximum efficiency.
  • Security Compliance: Ensure that all existing and new networks meet or exceed the security requirements set forth by OA.
  • Documentation and Maintenance: Assist in the creation and maintenance of Visio diagrams of the edge network to document new and existing network elements, especially those deemed specialty/field networks.
  • Network Component Configuration: Maintain documentation for the configuration of network components, including setup, installation, and overall deployment of network hardware.
  • Remote IT Support: Support remote IT staff with network-related issues and deployments.
  • Agency Operations Support: Support agency operations staff and business partners with network-related issues as needed.
  • Communication and Collaboration: Communicate effectively both verbally and in writing with other employees, vendors, and business partners.
  • Network Monitoring and Automation: Maintain a working knowledge of network monitoring tools and automation.
Requirements
  • CCNA Certificate: CCNA certificate is preferred, but candidates with demonstrable levels of commensurate hands-on experience will be considered.
  • Excellent Communication Skills: Excellent oral and written communications skills using the English language.
  • Problem-Solving and Decision-Making: Ability to assess issues/problems and make appropriate decisions for resolution.
  • Staying Current with Emerging Trends: Stay current with new and emerging network-related trends and technologies.
  • Customer Service: Provide outstanding customer service.
Working Conditions
  • Work Schedule: Work hours: M-F
  • Telework and Office Setting: Part-time telework is an option for this position, as is working from a structured office setting in an approved Commonwealth-owned facility.
  • Residency Requirement: Candidates must reside within the Greater Harrisburg/Mechanicsburg/Central PA Area to be considered for this position.
Essential Functions
  • CJIS Clearances: Obtain and maintain CJIS clearances.
  • Operational Equipment: Operate telephones/cell phones.
  • Computer and Network Equipment: Operate a PC and peripherals/servers and network components.
  • Motor Vehicle Operation: Operate motor vehicles and maintain a valid PA driver's license.
  • Communication Skills: Excellent oral and written communications skills using the English language.
  • Technical Literature: Read and comprehend technical literature.
  • Problem-Solving and Decision-Making: Ability to assess issues/problems and make appropriate decisions for resolution.
  • Staying Current with Emerging Trends: Stay current with new and emerging network-related trends and technologies.
  • Customer Service: Provide outstanding customer service.
Other Points
  • Motor Vehicle Operation: Operate motor vehicles and maintain a valid PA driver's license.
  • Lifting Equipment: Lift equipment up to 50 pounds.
  • Working at Heights: Must be able to work from a step ladder.
Skills Matrix
  • Network Routing: Required
  • Network Switching: Required
  • CCNA: Plus to have
  • SD-WAN: Nice to have

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