Workstation Support Specialist

1 week ago


Harrisburg, Pennsylvania, United States ATC Full time
About the Role

We are seeking a highly skilled Workstation Support Specialist to join our IT Infrastructure team at ATC. As a key member of our team, you will be responsible for providing top-notch support for our workstations, laptops, and peripherals.

Key Responsibilities
  • Provide Tier 2 support for hardware and software issues, including installation and troubleshooting services.
  • Maintain device compliance and health, including tracking down PCs with broken SCCM clients, out-of-compliance updates, or reported application or operating system issues.
  • Assist IT staff with technical issues and provide expert-level support for complex problems.
  • Install and configure PC hardware, peripherals, and software in both network and standalone environments.
  • Use diagnostic software to troubleshoot and resolve issues.
  • Read, understand, and follow technical manuals, schematics, and documented processes in the English language.
  • Assemble and support microcomputer systems and multifunction printers, as well as install Cat5e and/or Cat6 cable runs and perform cable terminations.
  • Develop and maintain technical documentation and processes.
  • Communicate effectively with customers and stakeholders, providing excellent customer service and support.
Requirements
  • Valid Driver's License
  • 3+ years of experience installing, configuring, and troubleshooting PC hardware/software in an enterprise LAN/WAN environment
  • 3+ years of experience installing and supporting laptops/docking stations
  • 3+ years of experience installing and supporting multifunction print devices
  • 3+ years of experience with Remedy or similar ticketing system
  • 3+ years of experience with premise cabling (installing Cat5e/6 cable and terminations)
  • Core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language
Desired Skills and Experience
  • Experience with Cisco VPN router installation and support
  • Experience with Active Directory
  • Experience with Hyena System Management Software
  • Experience with Microsoft System Center Configuration Manager
  • Experience creating process documentation (strong writing skills)
  • Experience in project management
  • Experience leading team deployments

  • Workstation Specialist

    23 hours ago


    Harrisburg, Pennsylvania, United States A2Zxperts Full time

    Job Opportunity for Experienced Professionals**Job Title:** Workstation Specialist**Job Type:** Contract, On-Site**Job Location:** Harrisburg, PA**Key Responsibilities:**Install, configure, and troubleshoot PC hardware and software in an enterprise LAN/WAN environment.Install and support laptops and docking stations.Install and support multifunction print...


  • Harrisburg, Pennsylvania, United States The Intersect Group Full time

    Important Note: NO C TO C OR SPONSORSHIP AVAILABLEThe Intersect Group is seeking a dedicated Technical Support Specialist to provide high-level assistance in the field. This role involves extensive interaction with end users, requiring strong diagnostic skills for both PC and MAC systems, as well as expertise in laptop and workstation connectivity, software...

  • IT Support Specialist

    23 hours ago


    Harrisburg, Pennsylvania, United States Connections Health Solutions Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Connections Health Solutions. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance and support to our staff and users.Key ResponsibilitiesProvide technical support and assistance to users on various software...


  • Harrisburg, Pennsylvania, United States The Intersect Group Full time

    Important Note: No C to C or sponsorship available.The Intersect Group is seeking a dedicated Field Service Technician to provide exceptional technical support. This role involves significant interaction with end users in various locations, requiring expertise in diagnosing both PC and MAC issues, managing laptop and workstation connections, performing...


  • Harrisburg, Pennsylvania, United States ATC Full time

    About the RoleWe are seeking a highly skilled SCCM Deployment Specialist to join our team at ATC. As an SCCM Deployment Specialist, you will be responsible for the building and deployment of applications and operating system deployment (OSD) functions.Key ResponsibilitiesCreate and maintain workstation imagesManage SCCM application deploymentsMonitor and...

  • IT Support Specialist

    2 weeks ago


    Harrisburg, Pennsylvania, United States Insight Global Full time

    Position: IT Support SpecialistLocation: On-siteContract Type: Contract to hireSalary: $24/hr to $27/hrCompensation may vary based on various factors, including skills, experience, and education. Benefits for this position will commence on the 31st day of employment and will include medical, dental, and vision insurance, as well as options for HSA, FSA, and...


  • Harrisburg, Pennsylvania, United States Healthcare Support Full time

    Job Title: Travel Nurse RN Dialysis SpecialistJob Summary: Healthcare Support is seeking a skilled Travel Nurse RN Dialysis Specialist to join our team.Job Responsibilities:Provide high-quality patient care in a dialysis setting.Collaborate with healthcare teams to develop and implement effective treatment plans.Conduct thorough assessments and evaluations...

  • Registered Nurse

    10 hours ago


    Harrisburg, Pennsylvania, United States Healthcare Support Full time

    Job Summary:Healthcare Support is seeking a skilled Registered Nurse to join our team as a Dialysis Specialist. This is a contract position that requires a minimum of one year of chronic dialysis experience within the last two years.About the Role:Provide high-quality patient care in a dialysis settingCollaborate with healthcare teams to develop and...


  • Harrisburg, Pennsylvania, United States ARK Solutions, Inc. Full time

    Technical Support SpecialistOnsiteCompany: ARK Solutions, Inc.The Technical Support Specialist is responsible for providing assistance to users experiencing difficulties with business applications. This role involves handling incoming calls and inquiries, guiding users through login issues, password resets, and navigating software applications. When...


  • Harrisburg, Pennsylvania, United States Mindlance Full time

    100% Remote position Position Overview: A Technical Support Specialist is responsible for managing inquiries (calls, chats, requests) from employees and contractors regarding technical challenges faced in their daily operations. Support specialists will leverage their expertise and our team's knowledge repository to address and resolve issues reported by...


  • Harrisburg, Pennsylvania, United States ProMedica Senior Care Full time

    Culinary Support SpecialistProMedica Senior Care is a leading organization dedicated to enhancing health and well-being across various communities. Our mission-driven approach ensures that we provide exceptional care and services to our residents.Position OverviewAs a Culinary Support Specialist, you will play a vital role in assisting the Food Service...


  • Harrisburg, Pennsylvania, United States ProMedica Senior Care Full time

    Culinary Support SpecialistProMedica Senior Care is a prominent, mission-driven organization dedicated to enhancing health and well-being across various communities. With a commitment to quality care, we operate numerous facilities providing a wide range of services, including skilled nursing, assisted living, and rehabilitation.Position OverviewAs a...


  • Harrisburg, Pennsylvania, United States ProMedica Senior Care Full time

    Position: Culinary Support SpecialistProMedica Senior Care is a dedicated, mission-driven organization focused on enhancing health and well-being across various communities. With a strong presence in multiple states, we pride ourselves on delivering exceptional care through our extensive network of facilities.Role Overview: As a Culinary Support Specialist,...


  • Harrisburg, Pennsylvania, United States ATC Full time

    Position - Technical Support SpecialistLocation - Remote Work AvailableOverviewThis role involves a hybrid work schedule, where contractors will alternate between working onsite and remotely.Shifts are flexible, allowing for either an 8:00 AM to 4:30 PM or an 8:30 AM to 5:00 PM schedule, based on preference.Initial training will be conducted onsite, after...


  • Harrisburg, Pennsylvania, United States Connections Health Solutions Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Connections Health Solutions. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance and support to our staff and users.Key ResponsibilitiesProvide technical support and troubleshooting for a wide range of...


  • Harrisburg, Pennsylvania, United States rabbittransit Full time

    Location: Remote Pay: $16.75/hour, Weekly Pay Schedule: Monday-Friday 7:30am-4pm Our customer support division operates Monday through Friday from 7 AM to 7 PM and Saturdays from 8 AM to 4 PM. Every incoming call represents a chance to positively influence someone's experience. As a Customer Support Specialist at rabbittransit, your role extends beyond...


  • Harrisburg, Pennsylvania, United States Oak Wood Home Care Agency Full time

    Job OverviewAbout Oak Wood Home Care Agency: Become an integral part of our dedicated team as a Support Specialist for Seniors, committed to improving the lives of elderly individuals and those with disabilities. Your efforts will significantly enhance their daily experiences and overall well-being.Perks of Joining Us:Performance-based bonusesCompany...


  • Harrisburg, Pennsylvania, United States Company-wide Full time

    Job SummaryThe IT Support Specialist will provide technical assistance to company-wide personnel, ensuring the smooth operation of computer systems and networks. This role involves troubleshooting and resolving technical issues, installing and configuring hardware and software, and maintaining accurate documentation of IT procedures.Key...


  • Harrisburg, Pennsylvania, United States YWCA of Greater Harrisburg Full time

    Job OverviewThe YWCA of Greater Harrisburg is in search of a Childcare Support Specialist / Food Service Provider for our Pre-K Counts initiative.This role encompasses two primary responsibilities: As a Food Service Provider, you will be tasked with preparing healthy meals throughout the year for participants in our Child Development Center, while also...


  • Harrisburg, Pennsylvania, United States LYFE at Schaffner Youth Shelter (Leading Youth For Excellence) Full time

    Position OverviewLYFE at Schaffner Youth Shelter is in search of a Youth Support Specialist to become a vital part of our dedicated team. The main duty of the Youth Support Specialist is to deliver essential services to young clients and their families. This encompasses leading group activities, executing treatment plans, and fostering positive behaviors.Key...