Office Operations Manager

3 days ago


Brooklyn, New York, United States AB Hires and Consulting Full time
Job Summary

We are seeking a skilled and organized Administrative Secretary to join our team at AB Hires and Consulting in Brooklyn, NY. As a key member of our team, you will be responsible for managing schedules, invoicing, and fostering smooth interactions between landlords, field workers, and supervisors.

Key Responsibilities
  • Scheduling & Coordination:
    • Coordinate and finalize schedules for field workers and supervisors to ensure timely service delivery.
    • Communicate effectively with landlords to arrange appointments and provide updates.
    • Act as a liaison between field workers, supervisors, and landlords to resolve scheduling conflicts and provide support.
  • Administrative Support:
    • Prepare and send proposals to clients, ensuring accuracy and timely delivery.
    • Manage light QuickBooks Online tasks, including creating and sending invoices.
    • Maintain accurate records of appointments, invoices, and correspondence.
  • Communication & Customer Service:
    • Handle incoming calls and emails, providing professional and courteous assistance to clients, landlords, and team members.
    • Address client inquiries regarding scheduling, services, or billing with a focus on problem-solving and client satisfaction.
  • Office Organization:
    • Keep the office organized by managing files, supplies, and ensuring smooth day-to-day operations.
    • Assist with other administrative tasks as needed to support the team.

Qualifications:

  • Proven experience in a secretarial, administrative, or coordination role, preferably in a service-oriented industry.
  • Must be a notary public or open to obtaining certification (reimbursement provided by the company).
  • Experience with QuickBooks Online preferred.
  • Strong multitasking abilities and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to interact professionally with landlords, clients, and team members.
  • Familiarity with mold detection or environmental services is a plus but not required.

The estimated salary for this position is $60,000 - $70,000 per year, based on the market rate in Brooklyn, NY.



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