Customer Service Representative

6 days ago


Punta Gorda, Florida, United States MasterBrand Cabinets LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MasterBrand Cabinets LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their needs and concerns in a timely and professional manner.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Communication: Effectively communicate with customers, internal teams, and external partners to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve complex customer issues, escalating when necessary to ensure timely resolution.
  • Documentation: Accurately document customer interactions, service requests, and resolutions in our CRM system.
  • Collaboration: Work closely with internal teams, including sales, marketing, and operations, to ensure alignment and effective service delivery.
  • Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance customer satisfaction and service efficiency.
Requirements
  • Education: High school diploma or equivalent required; higher education or business certifications preferred.
  • Experience: Previous customer service experience, preferably in a related industry, is highly desirable.
  • Skills: Excellent communication, problem-solving, and analytical skills; ability to work in a fast-paced environment and prioritize multiple tasks.
  • Software: Proficiency in Microsoft Office, including Word, Excel, and Outlook; experience with CRM systems and other software applications preferred.
What We Offer
  • Competitive Compensation: Salary and benefits package that reflects your skills and experience.
  • Opportunities for Growth: Career advancement opportunities within our company.
  • Collaborative Environment: Work with a talented and dedicated team to deliver exceptional customer service.


  • Punta Gorda, Florida, United States Patrice Weston - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Patrice Weston - State Farm Agent, you will play a vital role in providing exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesCustomer Relationship Building: Establish and maintain positive relationships with customers, responding to their inquiries and...


  • Punta Gorda, Florida, United States MasterBrand Cabinets Full time

    Job DescriptionThe Customer Service Associate position plays a vital role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for resolving customer inquiries and concerns in a timely and professional manner.Key Responsibilities:Customer Communication: Respond to customer calls, emails, and other forms of...


  • Punta Gorda, Florida, United States MasterBrand Cabinets Full time

    Job DescriptionThe Customer Service Associate position plays a vital role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for resolving customer inquiries and concerns in a timely and professional manner.Key Responsibilities:Customer Communication: Respond to customer calls, emails, and other forms of...


  • Punta Gorda, Florida, United States Gettel Automotive Full time

    About Gettel AutomotiveAt Gettel Automotive, we value our associates as our most valuable resource. We encourage growth through diligence, teamwork, and creativity. Our commitment to honesty and integrity is unwavering, and we strive to create an environment where customers are treated with respect and dignity.What We OfferMedical, Dental, and Vision...


  • Punta Gorda, Florida, United States Rustman Agency Full time

    About The Rustman AgencyWe are a leading insurance marketing organization, dedicated to providing our clients with a wide range of life insurance and annuity products. Our extensive portfolio includes Term, Mortgage Protection, Final Expense, UL, EIUL, Disability, Critical Illness, Annuity, EIA, SPIA, LTC, and more.As a Field Underwriter with The Rustman...


  • Punta Gorda, Florida, United States Goodwill Industries of Southwest Florida Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Goodwill Industries of Southwest Florida. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store...


  • Punta Gorda, Florida, United States Katherine Nash - State Farm Agent Full time

    Position OverviewAre you a personable and service-oriented individual? If you thrive in engaging with clients and enjoy assisting the public, a role with a State Farm independent contractor agent could be an excellent fit for you. State Farm agents exclusively promote State Farm's insurance and financial service offerings.Key ResponsibilitiesBuild and...


  • Punta Gorda, Florida, United States Katherine Nash - State Farm Agent Full time

    Position OverviewAre you a friendly and service-oriented individual? If you enjoy engaging with clients and providing exceptional support, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents focus exclusively on marketing State Farm insurance and financial service offerings.Key ResponsibilitiesBuild and...


  • Punta Gorda, Florida, United States Katherine Nash - State Farm Agent Full time

    Job OverviewPosition Summary:Are you a friendly and service-oriented individual? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.Key Responsibilities:Build and maintain customer...


  • Punta Gorda, Florida, United States Katherine Nash - State Farm Agent Full time

    Job OverviewPosition Summary:A dedicated Insurance Agent representing Katherine Nash - State Farm Agent is looking for a motivated and professional individual to contribute to their agency's success. This role involves cultivating and nurturing customer relationships within the community to effectively promote a range of State Farm products, including auto,...


  • Punta Gorda, Florida, United States Circle K Stores, Inc. Full time

    Position OverviewWe are seeking a dedicated Lead Customer Service Representative to enhance our customer experience and ensure satisfaction at all levels. This role is crucial in managing customer interactions and providing top-notch service.Key ResponsibilitiesOversee daily operations of the customer service team.Assist in training and mentoring new...


  • Punta Gorda, Florida, United States Circle K Stores, Inc. Full time

    Position OverviewAs a Lead Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and operational excellence. Your leadership will guide a team of customer service representatives in delivering exceptional service.Key ResponsibilitiesOversee daily operations of the customer service team.Provide training and support to...


  • Punta Gorda, Florida, United States SpringHill Suites by Marriott Punta GordaDowntown, FL Full time

    {"title": "Guest Service Agent", "description": "Join Our Team as a Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at SpringHill Suites by Marriott Punta Gorda/Downtown, FL. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for providing...


  • Punta Gorda, Florida, United States SpringHill Suites by Marriott Punta GordaDowntown, FL Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at SpringHill Suites by Marriott Punta Gorda/Downtown, FL. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest...


  • Punta Gorda, Florida, United States CenterWell Home Health Full time

    About the RoleWe are seeking a highly motivated and self-driven Medicare Sales Representative to join our team at CenterWell Home Health. As a Medicare Sales Representative, you will play a critical role in building relationships with our customers, driving self-generated sales, and meeting sales goals and metrics while working independently.Key...


  • Punta Gorda, Florida, United States Sunseeker Resorts Full time

    Sunseeker Resort Charlotte Harbor is seeking a Hospitality Front Desk CoordinatorAt Sunseeker Resort, we are in search of a Hospitality Front Desk Coordinator dedicated to delivering outstanding customer service and fostering a welcoming and secure atmosphere for both our team members and guests.Key ResponsibilitiesGreet and assist guests with utmost...


  • Punta Gorda, Florida, United States Circle K Stores, Inc. Full time

    Position OverviewWe are seeking a dedicated Lead Customer Service Representative to enhance our customer experience. This role is essential in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesOversee daily operations of the customer service team.Provide guidance and support to team members in handling customer...


  • Punta Gorda, Florida, United States Circle K Stores, Inc. Full time

    Position OverviewAs a Lead Customer Service Representative, you will play a pivotal role in ensuring exceptional service delivery to our valued customers. Your expertise will guide a team dedicated to providing outstanding support in a retail environment.Key ResponsibilitiesOversee daily operations of the customer service team.Foster a positive and...


  • Punta Gorda, Florida, United States Circle K Stores, Inc. Full time

    Position OverviewWe are seeking a dedicated Lead Customer Service Representative to enhance our customer engagement and satisfaction. This role is pivotal in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesProvide leadership and guidance to the customer service team.Ensure high-quality service delivery to all...


  • Punta Gorda, Florida, United States Circle K Stores, Inc. Full time

    Position OverviewAs a Lead Customer Service Representative, you will play a pivotal role in ensuring exceptional service delivery to our customers. Your expertise will guide a team of customer service professionals in providing top-notch support and assistance.Key ResponsibilitiesOversee daily operations of the customer service department.Provide training...