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Senior Customer Support Specialist
2 months ago
We are seeking a dedicated Lead Customer Service Representative to enhance our customer engagement and satisfaction. This role is pivotal in ensuring that our customers receive exceptional service and support.
Key Responsibilities- Provide leadership and guidance to the customer service team.
- Ensure high-quality service delivery to all customers.
- Assist in training and mentoring new team members.
- Handle customer inquiries and resolve issues efficiently.
- Maintain a positive and professional demeanor at all times.
The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. Experience in retail or customer service is preferred.
AvailabilityFlexible scheduling options are available to accommodate various needs.
