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Customer Service Representative

2 months ago

Punta Gorda, Florida, United States Katherine Nash - State Farm Agent Full time
Position Overview

Are you a friendly and service-oriented individual? If you enjoy engaging with clients and providing exceptional support, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents focus exclusively on marketing State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and maintain strong customer relationships while ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Assist the agent in identifying and promoting local community initiatives.
  • Support the agent in managing online presence, including the agency website and social media platforms.
  • Demonstrate a strong work ethic and a commitment to achieving success daily.
What We Offer
  • Group Life Insurance Benefits
  • Hourly compensation
  • Health insurance options
  • Paid time off, including vacation and personal/sick days
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Outstanding interpersonal skills
  • Strong communication abilities - written, verbal, and listening
  • People-oriented mindset
  • Excellent organizational capabilities
  • Self-driven and motivated
  • Detail-oriented approach
  • Proactive problem-solving skills
  • Commitment to exceptional customer service
  • Aptitude for learning computer systems
  • Familiarity with various computer applications, especially Windows
  • Dedication to completing tasks accurately and on time
  • Ability to work collaboratively in a team setting
  • Capacity to manage multiple tasks effectively

If you envision yourself thriving in this role, we encourage you to submit your application. We will provide information on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.