Receptionist Coordinator
19 hours ago
We are seeking a highly skilled and experienced Receptionist to join our team at Career Group. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and ensuring a seamless experience for all visitors to our office.
Key Responsibilities:
- Provide top-notch customer service to all employees and visitors, responding to inquiries and resolving issues in a timely and professional manner.
- Welcome guests, receive and catalog guest information, and orient new clients to our office.
- Foster positive relationships with clients, understanding their unique needs and preferences to deliver personalized support.
- Proactively engage with clients, offering assistance and ensuring their comfort and satisfaction throughout their visit.
- Act as the central point of contact for clients, managing their requests and coordinating various services efficiently.
- Support meetings by verifying room requirements, ensuring the client's expectations are met, and providing real-time assistance as needed.
- Oversee the quality of the concierge experience, demonstrating a commitment to excellence and a desire to assist others.
- Collaborate with other team members to maintain a clean, organized, and well-stocked workspace.
- Secure packages, deliveries, and other items in a designated area.
- Respond to all requests in a courteous and professional manner at all times.
Requirements:
- High School Diploma (or equivalent) required.
- 3+ years of prior work experience, preferably in a hotel, restaurant, hospitality, or experience services environment.
- Ability to work assigned hours determined by the manager.
- Excellent organizational and time management skills.
- Analytical abilities and aptitude in problem-solving.
- Superb written and verbal communication skills.
- Current knowledge or ability to learn computer-based systems required for functions of position.
- Required to maintain an overall professional appearance and attitude.
- Adhere to all policies and procedures required.
Please submit your resume in Word format for consideration.
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