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Receptionist / Optical Technician

2 months ago

Austin, Texas, United States Lumina Management Services LLC Full time
Receptionist / Optical Technician Job Overview

We are seeking a committed individual to become part of our team as a Receptionist / Optical Technician. This position presents an excellent opportunity for someone with a customer service background who is eager to work in a professional setting dedicated to providing exceptional eye care services. We offer comprehensive medical benefits, performance-based bonuses, and a competitive hourly wage.

Key Responsibilities:

  • Warmly welcome and check in patients.
  • Confirm and communicate insurance coverage details to patients.
  • Ensure precise documentation of patient intake forms.
  • Manage phone calls and coordinate appointment scheduling.
  • Support patient care and assist during eye examinations.
  • Guide patients in selecting frames and gather patient histories.
  • Prepare patients for testing and conduct visual capability assessments.
  • Maintain patient records, manage inventory, and ensure examination rooms are clean.
  • Assist with troubleshooting and repairs of equipment.
  • Perform other assigned tasks as necessary.

Qualifications:

  • High school diploma or equivalent qualification.
  • Excellent organizational, communication, and interpersonal abilities.
  • Detail-oriented with the capacity to handle multiple tasks simultaneously.
  • Self-driven and capable of working effectively under pressure.
  • Prior experience in the optical or optometry field is preferred.

Work Environment:

This position is based on-site within our practices. The candidate must be capable of performing various physical tasks, including handling tools, walking, and lifting items weighing up to 25 pounds. Specific vision capabilities are necessary for this role.

About Lumina Management Services LLC:

Lumina Management Services LLC is committed to delivering the highest standard of patient care through a network of optometric practices nationwide. We provide competitive compensation and benefits for our employees. Our core values include integrity, accountability, positivity, proactivity, and adaptability. Join us in our mission to enhance private practice optometry by offering premier management services.