IT Support Specialist
2 weeks ago
We are seeking a dedicated, full-time IT Desktop Support Technician.
Your Purpose Starts Here:
We prioritize our employees with a comprehensive benefits package that includes:
- Medical, vision, and dental insurance, health savings accounts, competitive salaries, paid time off, a 401k retirement plan with company matching, and an employee assistance program.
- We are a prominent healthcare provider with a long-standing history of serving our community. Our mission is to deliver quality healthcare with compassion and respect.
- We believe in teamwork and value the contributions of every individual. We foster an environment of respect and celebrate diversity.
- Address and manage both straightforward and complex technical challenges.
- Assist with market initiatives and new system implementations under the supervision of senior technical staff.
- Ensure all standard support activities are recorded in the designated ticketing system, and document project requirements accordingly.
Essential Requirements:
- An associate's degree in Information Systems, Computer Science, or equivalent technical training. Relevant experience may be considered in lieu of formal education.
- CompTIA certifications.
- A minimum of two years of experience with Microsoft operating systems and applications (e.g., Word, Excel, Access, PowerPoint).
- Proven experience in restoring PC hardware and software functionality.
- Experience in managing ticket assignments.
- Proficient in hardware troubleshooting for desktops, laptops, and printers.
- Additional certifications such as A+, Network+, Security+, MCP, or equivalent.
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