Sales Support Specialist

2 weeks ago

Vancouver, Washington, United States Pacific Power Group Full time

Company Overview:
At Pacific Power Group, we are committed to driving the momentum and energy that propels the world forward. In the marine engine and backup power generation industries, we provide extensive maintenance, repair, and overhaul services.

Our dedicated team consists of field service technicians, engineers, and workshop professionals who are consistently engaged to ensure operational reliability across critical sectors such as military and defense, first responders, and global supply chain providers—covering everything from raw materials to consumer goods and food products.

We invite you to explore a role where you can contribute to making a significant impact on the world.

Pacific Power Group is currently seeking a Sales Coordinator to support our power generation division.

Job Summary:

In the capacity of Sales Coordinator, your primary responsibility will be to assist the Power Generation Sales Team with various administrative functions.

You will collaborate closely with teams across all company regions and territories.

This role is crucial in supporting the sales team and ensuring that our sales operations are efficient and effective.

Your exceptional communication and organizational abilities will be essential in delivering outstanding customer service and fostering strong relationships.

This position offers a fantastic opportunity for individuals at the start of their careers, with the potential to advance from Sales Coordinator to an inside sales role, ultimately progressing to outside sales responsibilities.

Key Responsibilities:

  • Review multiple online plan centers daily for company scope.
  • Prepare bid folders, download construction documents, and monitor plan center sites for future addenda.
  • Manage passwords for all online plan centers.
  • Create Opportunities in CRM for all potential projects.
  • Prepare substitution requests and submit to architect/engineer.
  • Maintain CRM Program – close old quotes & opportunities, enter new accounts as needed.
  • Keep budget pricing spreadsheets updated for the sales team.
  • Download product documents from Partner program.
  • Facilitate turnover process between sales and project management.
  • Update CRM at project turnover to ensure accurate labeling for project management and accounting.
  • Push quotes from CRM to Sales System and ERP.
  • Set up OE and SROs upon project turnover.
  • Create all submittal Purchase orders.
  • Create new project management folders and transfer data from sales folders at turnover.
  • Update projects in IPAS monthly.
  • Run weekly and monthly reports from CRM for Sales Director.
  • Send specifications to vendors for quotes as needed.
  • Create quotes in CRM as required.
  • Interface with vendors, customers, and freight carriers.
  • Provide project coordinator support/back-up.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities:
Strong organizational and time management skills, with the ability to prioritize tasks and meet tight deadlines.

Excellent verbal and written communication skills, with the ability to effectively interact with others.

Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

Strong analytical and problem-solving abilities.

Ability to work independently as well as part of a team, with a proactive and positive attitude.

Detail-oriented and highly organized, with the ability to multitask and handle multiple priorities simultaneously.

Exceptional customer service skills and a commitment to providing a positive experience for internal/external customers.

Experience/Education Requirements:
High school diploma or equivalent with relevant work experience.

Proficiency in MS Office, specifically Outlook and Excel.

College degree in business/marketing or a minimum of 3 years of experience in sales support, administration, or coordination.

Pacific Power Group is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, or national origin.

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