Healthcare Support Specialist

1 week ago

Vancouver, Washington, United States American Family Care Camas Full time
Job Overview

Position Summary: We are seeking a dedicated Healthcare Support Specialist to join our team at American Family Care Camas. This role is vital in providing exceptional support to our healthcare providers and ensuring a high standard of patient care.


Benefits:

  • 401(k) plan
  • Performance-based bonuses
  • Company-sponsored events
  • Comprehensive dental coverage
  • Health insurance options
  • Career advancement opportunities
  • Paid time off
  • Training and professional development
  • Vision insurance

Our Approach to Urgent Care:

  • Immediate Care: Providing prompt treatment for injuries, illnesses, and wellness needs.
  • Supportive Environment: Fostering a culture of teamwork, transparent leadership, and efficient decision-making.
  • Team Success: Collaborating as a unit to achieve results and share in the rewards.

Role of the Healthcare Support Specialist: This position involves assisting healthcare providers by utilizing advanced skills and knowledge acquired through accredited training programs.


Qualifications:

  • High school diploma or GED is required.
  • Certification from a recognized national certifying body (AAMA, NCCT, AMT, NHA, etc.) is mandatory.
  • Minimum of 1 year of experience in a medical office setting is preferred; experience in urgent care is advantageous.
  • Certification in X-Ray (RT or LXMO) is a plus.

Learning and Growth Opportunities:

  • Participants may enroll in our limited-scope radiography (LXMO) classes, guided by our in-house instructor, to prepare for board certification.
  • All associated costs will be covered by the organization.

Compensation and Benefits:

  • Hourly wage starting at $26+, based on experience.
  • Monthly performance bonuses.
  • Eligibility for full-time benefits.
  • Complimentary health services for employees and their families.
  • 401(k) plan with employer contributions after one year.
  • Three weeks of paid time off annually.

Work Schedule: Full-time position, approximately 40 hours per week. Shifts are structured as follows:

  • Sunday to Wednesday or Wednesday to Saturday.

Key Responsibilities: The Healthcare Support Specialist will perform various essential functions, including but not limited to:

  • Assisting with nursing procedures under the supervision of healthcare providers.
  • Conducting full triage and recording vital signs.
  • Performing tasks such as vaccinations, blood draws, and EKG setups.
  • Maintaining accurate electronic medical records (EMR) and ensuring compliance with protocols.
  • Managing medical supplies and ensuring exam rooms are well-stocked.
  • Supporting front office staff with patient scheduling and insurance verification.
  • Documenting all necessary logs and checks as required.

Core Values:

  • Commitment: Upholding promises and responsibilities.
  • Health: Promoting healthy living through responsible practices.
  • Excellence: Striving for the highest standards in all endeavors.
  • Celebration: Acknowledging both small and significant achievements.
  • Trust: Building teamwork through mutual respect and transparency.

Safety and Compliance:

  • We maintain a drug-free workplace and require successful completion of background checks and screenings.
  • We are an equal opportunity employer, promoting diversity and inclusion in the workplace.

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