Insurance Support Specialist

7 days ago

Vancouver, Washington, United States U Trust Insurance Agency LLC Full time

Company Overview:

U Trust Insurance Agency LLC is a prominent provider of trucking insurance solutions, catering to clients across multiple states. Our dedication to excellence and client satisfaction has established us as a trusted name in the industry. We are currently expanding our operations and are looking for a qualified Insurance Support Specialist to join our dynamic team.

Position Summary:

The Insurance Support Specialist will be instrumental in assisting our licensed insurance professionals throughout the sales process. This role demands outstanding organizational capabilities, meticulous attention to detail, and a solid grasp of insurance policies and procedures.

Key Responsibilities:

  • Offer administrative assistance to licensed insurance professionals during the sales process.
  • Facilitate the accurate and efficient processing of insurance applications.
  • Manage tasks related to IFTAs, MVRs, and Loss Runs.
  • Prepare documentation for insurance policy payments.
  • Execute tasks within our policy management system, Applied Epic, including client and policy coverage updates.
  • Work collaboratively with agents to address client inquiries and policy-related matters.
  • Ensure precise and current records of client interactions and policy information are maintained.

Qualifications:

  • Prior experience in customer service or administrative roles is advantageous.
  • Familiarity with insurance concepts is beneficial, though not mandatory. Comprehensive training will be provided for candidates new to the insurance field.
  • Strong emphasis on interpersonal skills, including effective communication, problem-solving, attention to detail, and a friendly demeanor.
  • Proficiency in computer systems and software for data entry and client communication is essential.
  • Fluency in Russian or Ukrainian is required, as this role involves interaction with clients who speak these languages.
  • Exceptional organizational skills and the ability to manage multiple tasks in a fast-paced environment are crucial.

Career Development:

At U Trust Insurance Agency LLC, we are committed to fostering the growth of our employees. The Insurance Support Specialist position provides avenues for career progression within the insurance sector, with potential transitions to licensed insurance agent roles or other specialized positions. We offer support and resources for your professional development, including educational programs from various providers to help you achieve your career aspirations.

Work Schedule:

This position operates on a standard workweek, Monday through Friday, during regular business hours.

Trial Period:

The selected candidate will undergo an initial evaluation period to assess performance and fit for the role.

Application Process:

We welcome candidates who meet the qualifications and possess a genuine interest in the insurance industry. Please submit your resume along with a cover letter outlining your relevant experience.

Note: We value all applications and will conduct a thorough review to identify the most suitable candidates for the position. Only those selected for further consideration will be contacted.

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