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Verizon Client Support Specialist

2 months ago

Vancouver, Washington, United States Precision Solutions Full time

We are seeking a Verizon Client Support Specialist to contribute to our latest initiative with a leading technology innovator that is shaping the future of home connectivity. This exciting project involves launching cutting-edge products in the local market, and our team is dedicated to ensuring their successful introduction. The Verizon Client Support Specialist will engage with key stakeholders, effectively communicating the advantages of these offerings, the enhancements in operational efficiency they provide, and the reassurance customers will experience with transparent pricing.

At Precision Solutions, we take great pride in being a preferred sales partner and collaborating with a client at the forefront of technological advancement. Our achievements are largely attributed to our team and the core principles that have guided us since our establishment:

  • Community & Courage. Taking risks requires a team ready to support you wholeheartedly.
  • Strong Work Ethic. The ability to work diligently is invaluable.
  • Determination. If you have the belief, you can achieve.
  • Vision. Actionable vision creates impactful outcomes.
As a Verizon Client Support Specialist, these core principles will guide your actions. From the comprehensive training and mentorship we offer to every interaction with a customer, these values will be at the forefront.

Key Responsibilities:

You will represent this innovative project as we pave the way in the market with these advanced internet solutions, contributing to the growth of our client's market presence. You will begin with an extensive training program lasting two to four weeks, featuring classroom instruction, product knowledge sessions, and role-playing exercises.

Main Duties Include:
  • Identifying new customer opportunities through a generated lead list to effectively expand your business portfolio and establish a referral network.
  • Delivering engaging product demonstrations on the latest and most sophisticated technological solutions available.
  • Building and maintaining positive relationships with all customers and clients even after the transaction is completed.
  • Actively participating in ongoing training, virtual seminars, and collaborative brainstorming sessions.
  • Working alongside colleagues and industry partners to provide the most reliable, efficient, and innovative sales solutions to businesses.
  • Keeping detailed records of sales activities, including customer interactions, presentations conducted, orders processed, and any relationship management issues.
Essential Skills & Qualities:
  • Experience in fields such as sales, technology, hospitality, retail, customer service, or any relevant client-facing role.
  • Excellent communication and active listening abilities, coupled with a high degree of emotional intelligence and empathy.
  • Self-motivated with a strong ambition and enthusiasm for working in a dynamic environment.
  • Exceptional relationship-building skills, enabling you to establish trust quickly with diverse individuals.
  • Confidence and resilience are crucial traits for success in this position.
  • Capability to set realistic and measurable objectives and achieve them.