Sales Support Specialist

2 weeks ago


Vancouver, Washington, United States Pacific Power Group Full time

Company Overview:
At Pacific Power Group, we are committed to advancing the energy solutions that power the world. We specialize in the marine engine and backup power generation sectors, providing extensive maintenance, repair, and overhaul services.

Our dedicated team consists of field service technicians, engineers, and workshop experts who are essential in maintaining operational continuity across critical industries, including military and defense, emergency services, and global supply chain management—encompassing everything from raw materials to consumer goods and food products.

We invite you to explore a career with us and contribute to our mission of making a significant difference in the world.

Pacific Power Group is currently seeking a Sales Support Specialist to enhance our power generation division.

Job Summary:

In the role of Sales Support Specialist, you will primarily assist the Power Generation Sales Team with various administrative responsibilities.

You will collaborate closely with teams across all company regions and territories.

Your contributions will be crucial in supporting the sales team and ensuring the efficiency of our sales operations.

Strong communication and organizational skills will be vital in delivering exceptional customer service and fostering robust relationships.

This position offers an excellent opportunity for individuals at the start of their careers, with potential growth from Sales Support Specialist to an inside sales role, ultimately leading to outside sales responsibilities.

Job Details

Work location:
Pacific Power Group.

Schedule:
Monday - Friday, 8:00 AM - 4:00 PM

Wage Range:
$31.00 per hour, commensurate with skills and experience.

Benefits Include:

Medical, Dental, Vision, 15 days PTO, 10 Paid Holidays, Life Insurance, AD&D, Short/Long Term Disability, 401K with Company Match, Pet insurance, Optional Supplemental Insurances, Legal Assistance for Identity Theft, Health Advocate, Tuition Assistance, Maternity and Paternity Leave, Adoption Aid.

Primary (Essential) Duties:
Review multiple online plan centers daily for company scope.


Prepare bid folders, download construction documents, and monitor plan center sites for future addenda when online project is brought in-house.

Manage passwords for all online plan centers (large spreadsheet includes all small plan centers and private sites).

Create Opportunities in CRM for all possible projects.

Prepare substitution requests and submit to architect/engineer.

Maintain CRM Program – close old quotes & opportunities, enter new accounts as needed.

Keep budget pricing spreadsheets updated for sales team.

Download MTU product documents from Partner program.

Facilitate turnover process between sales and project management.

Update CRM at project turnover to ensure all components, subcomponents and categories are accurately labeled for PM & accounting.

Push quotes from CRM out to Sales System and the ERP.

Set up OE and SROs upon project turnover.

Create all submittal Purchase orders.

Create new PM folders and transfer data from sales folders at turnover.

Update projects in IPAS, monthly.

Run weekly and monthly reports from CRM for Sales Director.

Send specs to vendors for quotes (occasionally).

Create quotes in CRM (occasionally).

Interface with vendors, customers, and freight carriers.

Create IPAS and CPQ quotes (occasionally).

Project Coordinator support/back-up.

Other duties as assigned.

Knowledge, Skills, And Abilities:
Strong organizational and time management skills, with the ability to prioritize tasks and meet tight deadlines.

Excellent verbal and written communication skills, with the ability to effectively interact with others.

Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

Strong analytical and problem-solving abilities.

Ability to work independently as well as part of a team, with a proactive and positive attitude.

Detail-oriented and highly organized, with the ability to multitask and handle multiple priorities simultaneously.

Exceptional customer service skills and a commitment to providing a positive experience for internal/external customers.

Experience/Education Requirements:
High school diploma or equivalent with relevant work experience.

Proficiency in MS Office, specifically Outlook and Excel.

College degree in business/marketing or a minimum of 3 years of experience in sales support, administration, or coordination.

All offers of employment are contingent upon the successful completion of a background check and drug screening.


Pacific Power Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin.

Pacific Power Group will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin.


Pacific Power Group will not discriminate against any employee or applicant for employment because they are a disabled veteran, recently separated veteran, active duty wartime or campaign badge veteran, or Armed Forces service medal veteran in regard to any position for which the employee or applicant for employment is qualified.


Pacific Power Group will not discriminate against any employee or applicant for employment because of physical or mental disability in regard to any position for which the employee or applicant for employment is qualified.

EEO/AA Employer/Vet/Disabled

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