Security Compliance Monitoring Specialist

2 weeks ago


Providence, Rhode Island, United States PagerDuty Full time

Location: Please ensure to provide a valid location in the format 'city, state' or a zip code for radius search.

Company Overview: PagerDuty is a leader in operational performance, enabling teams to manage critical tasks that drive business success through our innovative Operations Cloud.

Position Overview: We are looking for a dedicated Security Compliance Monitoring Specialist to enhance our diverse and customer-centric team. Reporting to the Senior Manager of Customer Trust & GRC, you will collaborate across various departments to ensure adherence to essential compliance frameworks, including FedRAMP and SOC 2.

Key Responsibilities:

  • Establish and manage a comprehensive FedRAMP Vulnerability Management program, defining clear objectives and metrics.
  • Act as the primary author for the monthly FedRAMP Continuous Monitoring Package, including necessary documentation such as the Plan of Actions and Milestones (POA&M) and supporting evidence.
  • Conduct ongoing monitoring activities to maintain compliance with established security controls.
  • Lead initiatives to improve and scale processes related to FedRAMP and SOC 2 compliance.
  • Engage with external stakeholders regarding the Continuous Monitoring Package, including Third-Party Assessment Organizations and Federal Agencies.
  • Support FedRAMP assessment activities, including Significant Change Requests and annual assessments.
  • Contribute to customer trust initiatives, including the Third-Party Risk Program, and serve as a Subject Matter Expert during external audits.
  • Facilitate information security risk assessments and compliance audits, enhancing the effectiveness of IT security controls.
  • Review risk findings with business leaders and propose actionable solutions to mitigate identified risks.
  • Drive automation and continuous improvement of team processes to optimize efficiency.

Basic Qualifications:

  • Minimum of 3 years of experience with FedRAMP and 6 years in Security & Compliance within a technology or security-focused environment, leading at least one compliance program.
  • Proven ability to establish and manage audit workflows across multiple teams.
  • Strong analytical and organizational skills, capable of managing multiple priorities effectively.
  • Metrics-driven mindset with a focus on action and results.
  • Commitment to process improvement through automation and continuous enhancement.

Preferred Qualifications:

  • In-depth knowledge of information security frameworks, including FedRAMP and NIST 800-53.
  • Experience managing a FedRAMP continuous monitoring program in a SaaS environment.
  • Familiarity with SaaS security tools and contemporary risk management tools.
  • Proficient in data analysis and visualization using Excel or Google Sheets.
  • Understanding of Cloud Native and SaaS architectures, including DevOps and SecOps practices.

Compensation: The base salary range for this position is competitive and may include bonus, commission, equity, and benefits.

Diversity Commitment: PagerDuty is dedicated to fostering a diverse workplace and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.



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