Credit Account Representative

4 days ago


Peachtree Corners, Georgia, United States Mingledorff's Inc Full time
Job Summary

Mingledorff's Inc is seeking a highly skilled Credit Account Representative to join our team. As a Credit Account Representative, you will play a critical role in ensuring the timely collection of outstanding accounts receivables, providing excellent customer service, and maintaining accurate credit information.

Key Responsibilities
  • Account Collection: Contact delinquent customers to obtain payment commitments and follow up to ensure timely payment.
  • Credit Management: Monitor order screens to determine if orders can be released from credit hold and notify credit management when further collection action or credit line increase is necessary.
  • Customer Service: Provide high-level customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Reporting and Analysis: Prepare and review credit reports, including customer service, warranty, and president's reports, to ensure accurate and up-to-date information.
  • Collaboration and Communication: Work closely with sales teams to resolve issues, respond to customer claims and disputes, and maintain regular communication with customers and internal stakeholders.
Requirements
  • Education: High School Diploma, 2-year degree preferred.
  • Experience: 1-3 years of experience in B2B credit and collections.
  • Skills: Proven organization and time management skills, including strong multi-tasking abilities, excellent written and verbal communication skills, and the ability to handle high volumes of calls and work well under pressure.
  • Qualities: Team player with excellent interpersonal skills, ability to work well in a fast-paced environment, and a strong commitment to providing exceptional customer service.
What We Offer
  • Competitive Compensation: Mingledorff's Inc offers a competitive salary and benefits package.
  • Opportunities for Growth: We offer opportunities for professional growth and development, including training and mentorship programs.
  • Collaborative Environment: Our team is dedicated to providing exceptional customer service and working collaboratively to achieve our goals.


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