Service Excellence Specialist

2 weeks ago


Stamford, Connecticut, United States Design Within Reach Full time

Customer Service Specialist - Part Time

at Design Within Reach

Design Within Reach is seeking a Part-Time Customer Service Specialist to become a vital part of our Contact Center team. In this role, you will assist our clients with both pre and post-order inquiries, utilizing a variety of policies, procedures, and technologies. If you are passionate about delivering exceptional customer experiences in a dynamic environment, this position is ideal for you.

Key Responsibilities:

  • Provide expert assistance in product knowledge and company policies.
  • Efficiently respond to and resolve customer service requests.
  • Handle challenging situations with professionalism and composure.
  • Maintain a high level of accuracy and attention to detail in all interactions.
  • Develop strong relationships with both internal teams and external clients.

Qualifications:

  • Experience in a customer service role, preferably in a call center environment.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and the capacity to manage multiple priorities.
  • Ability to build rapport quickly with diverse groups of individuals.

This role reports to the Customer Care Manager and offers an opportunity to contribute to a supportive and inclusive workplace. We are committed to equal opportunity employment and welcome applicants from all backgrounds.



  • Stamford, Connecticut, United States Excellence Community Schools Full time

    Position OverviewAbout Excellence Community SchoolsExcellence Community Schools (ECS) is a leading Charter Management Organization (CMO) dedicated to enhancing educational outcomes in underserved areas. Our innovative programs are built on a successful, nationally acclaimed framework that has been recognized for its effectiveness in fostering student...


  • Stamford, Connecticut, United States Excellence Community Schools Full time

    Position OverviewAbout UsExcellence Community Schools (ECS) is a leading Charter Management Organization (CMO) dedicated to enhancing educational experiences in various communities. Our framework is built upon a well-established, nationally acknowledged model that has proven successful in fostering student achievement.Our CommitmentWe strive to equip young...


  • Stamford, Connecticut, United States Excellence Community Schools Full time

    Position OverviewAbout UsExcellence Community Schools (ECS) is a leading Charter Management Organization (CMO) dedicated to enhancing educational experiences in various communities. Our approach is rooted in a successful, nationally recognized framework that has proven effective in fostering student achievement.Our PurposeWe aim to equip young learners with...


  • Stamford, Connecticut, United States Excellence Community Schools Full time

    Position OverviewAbout UsExcellence Community Schools (ECS) is a Charter Management Organization (CMO) dedicated to enhancing educational experiences in the Bronx, NY, and Stamford, CT. Our initiatives are grounded in a well-established, nationally recognized framework that began with our flagship institution, the Bronx Charter School for Excellence, a...


  • Stamford, Connecticut, United States Excellence Community Schools Full time

    About UsExcellence Community Schools (ECS) is a Charter Management Organization (CMO) dedicated to enhancing educational experiences in the Bronx, NY and Stamford, CT. Our approach is grounded in a successful, nationally recognized educational model, initially developed in our flagship institution, the Bronx Charter School for Excellence, which has earned...


  • Stamford, Connecticut, United States Excellence Community Schools Full time

    Enhances and supports the educational journey of students within the institution's English-learning demographic. About UsExcellence Community Schools is a leading public charter educational institution dedicated to fostering academic excellence. Since its inception, the school has grown significantly, now serving a diverse student body from grades K-8 and...


  • Stamford, Connecticut, United States BestEx Research Group Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Client Services team as an Execution Services Specialist. The ideal candidate will have a strong desire to work in a fast-paced dynamic trading environment and possess excellent communication and problem-solving skills.Key ResponsibilitiesAs an Execution Services...


  • Stamford, Connecticut, United States Excellence Community Schools Full time

    About the RoleWe are seeking a dedicated and ambitious Mandarin Language Educator to join our team at Excellence Community Schools. As a key member of our educational community, you will play a vital role in shaping the academic journey of our students.ResponsibilitiesDevelop and implement engaging lesson plans to teach Mandarin language concepts, skills,...


  • Stamford, Connecticut, United States Hobart Service Full time

    About Hobart Service Hobart Service, an Illinois Tool Works Company, is a leading provider of Commercial Food Equipment Service Solutions with over 125 years of experience. We have a nationwide network of over 1,700 associates dedicated to providing exceptional customer service and supporting our customers' success. Job Summary We are seeking an Equipment...


  • Stamford, Connecticut, United States Hobart Service Full time

    Equipment Installation SpecialistFull-timeFLSA Status: Non-ExemptCompany Overview:Hobart Service, a division of Illinois Tool Works, has been a leader in the industry for over 125 years, providing reliable Commercial Food Equipment Service Solutions. With a dedicated team of over 1,700 professionals across the nation, we pride ourselves on delivering...


  • Stamford, Connecticut, United States Fairfield Glass Service Full time

    Job OverviewFairfield Glass Service is a reputable company with over 40 years of experience in providing high-quality glazing products to Fairfield County. We are seeking a skilled professional to join our team as a Glass Installation Specialist or Skilled Glazing Technician.Key ResponsibilitiesMeasure and install glass rail systems, shower enclosures, and...


  • Stamford, Connecticut, United States Fairfield Glass Service Full time

    Job OverviewFairfield Glass Service is a reputable company with over 40 years of experience in providing high-quality glazing products to Fairfield County. We are seeking a skilled professional to join our team as a Glass Installation Specialist or Skilled Glazing Technician.Key ResponsibilitiesMeasure and install glass rail systems, shower enclosures, and...


  • Stamford, Connecticut, United States Town Fair Tire Full time

    Position OverviewA Tire Service Specialist plays a crucial role in the efficient operation of our tire service department. This position involves the removal, installation, and balancing of various tire types sold at our establishment. The specialist will also be tasked with the installation of additional products available in-store. Key responsibilities...


  • Stamford, Connecticut, United States Spot On Veterinary Hospital & Hotel Full time

    Job OverviewWe are seeking enthusiastic and professional Client Services Specialists for a premier pet hospitality establishment. We offer a competitive salary, excellent work-life balance, and a workplace that fosters pride and satisfaction.Our facility features a modern 16,000 sq ft environment designed to cater to pets' needs, and we are expanding our...


  • Stamford, Connecticut, United States Spot On Veterinary Hospital & Hotel Full time

    Job OverviewWe are seeking enthusiastic and professional Client Services Specialists for a premier pet hospitality establishment. We offer a competitive salary, excellent work-life balance, and a rewarding work environment.Spot On Veterinary Hospital & Hotel is situated in a modern facility, designed to provide exceptional care and comfort for pets. We are...


  • Stamford, Connecticut, United States Diageo Full time

    Job Description :Role Overview: The Customer Service Operations Specialist plays a vital role in supporting the Order to Cash (OTC) process within Diageo's spirits division. This position acts as a primary contact for supply sites, ensuring exceptional customer service through effective collaboration, proactive order management, and engaging customer...


  • Stamford, Connecticut, United States BlueTriton Brands Full time

    Company Overview:BlueTriton is a prominent provider of spring and purified water products, recognized for its portfolio of well-known bottled water brands.We take pride in offering a diverse range of responsibly sourced and sustainably packaged spring water, alongside other quality products and services.Prepare to explore exciting career opportunities with...


  • Stamford, Connecticut, United States Park Inc Cross Safe Full time

    Position OverviewLocationRemoteCompensation$20.00 per hour plus tipsJob SummaryPark Inc is seeking dedicated parking service specialists to manage vehicle parking for various events. This role involves providing exceptional service to guests while ensuring the safe and efficient handling of vehicles.Key ResponsibilitiesWelcome guests upon arrival and...

  • Bilingual Teacher

    5 days ago


    Stamford, Connecticut, United States Excellence Community Schools Full time

    Job SummaryWe are seeking a highly skilled and dedicated Bilingual Teacher - K-8 to join our team at Excellence Community Schools. The successful candidate will be responsible for supporting and enhancing student learning for our English-learning student population.Key ResponsibilitiesCurriculum Development and Implementation: Use mainstream curriculum,...


  • Stamford, Connecticut, United States Design Within Reach Full time

    Customer Experience Specialistat Design Within ReachDesign Within Reach is seeking a Customer Experience Specialist to enhance our Customer Experience department. In this role, you will be pivotal in supporting all client service operations and assisting the Customer Experience team. This position reports directly to the Customer Experience Manager.Key...