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Luxury Pet Hotel Client Services Specialist
2 months ago
We are seeking enthusiastic and professional Client Services Specialists for a premier pet hospitality establishment. We offer a competitive salary, excellent work-life balance, and a workplace that fosters pride and satisfaction.
Our facility features a modern 16,000 sq ft environment designed to cater to pets' needs, and we are expanding our operations. We are looking for dedicated individuals to support our growth and commitment to exceptional service.
The ideal candidates will be proactive and passionate about building client relationships, understanding the importance of teamwork in a supportive atmosphere.
We have both full-time and part-time opportunities available. The Client Services Specialist will engage in various administrative tasks that ensure top-notch care for our clients and their pets. Responsibilities include but are not limited to:
- Providing outstanding customer service via phone, email, and in-person interactions;
- Managing financial transactions;
- Contributing to marketing efforts;
Qualifications
- A strong commitment to delivering an exceptional client experience at every interaction;
- Previous experience in the veterinary field is preferred;
- Outstanding communication and organizational abilities - capable of thriving in a dynamic, fast-paced environment while multitasking effectively;
- A friendly, positive demeanor with a genuine enjoyment of working with people and pets;
- Flexibility to work at various locations as needed;
About Our Organization
Our facility houses a state-of-the-art Veterinary Hospital that provides comprehensive care for pets at every life stage, including preventative and specialty services. Additionally, our luxury pet hotel offers exquisite accommodations with all the comforts of home, including cozy beds, entertainment options, and access to enriching activities. We also feature a Spa for grooming and pampering services.
We offer a competitive salary, a balanced work-life environment, and a workplace that you will take pride in.
Application Process
If you believe you would be a great fit for this role, please submit your cover letter and resume. Ensure your last name is included in the file names of your attachments. In your cover letter, include the phrase "Exceptional Client Service" to demonstrate your attention to detail.
Job Type: Full-time
