Customer Service Representative

2 days ago


Portsmouth, Virginia, United States New Hampshire Mutual Bancorp Full time
About the Role

Meredith Village Savings Bank (MVSB) is seeking a skilled banking professional to join our award-winning customer service team as a Customer Service Bank Representative at our Portsmouth, NH branch.

Why Work with Us?

We offer a competitive salary, comprehensive benefits package, and opportunities for professional development. Our team is dedicated to providing top-notch customer service and building genuine partnerships with our community.

Responsibilities
  • Maintain a working knowledge of banking products and services to promote them to customers.
  • Demonstrate flexibility in switching between teller and customer service positions as needed.
  • Complete individual and business account transactions, including deposits, withdrawals, and account openings.
  • Provide exceptional customer service and identify opportunities for new business referrals.
  • Respond to customer inquiries and resolve issues efficiently.
Requirements
  • High school diploma or equivalent.
  • Minimum one year of experience in customer service and/or cash handling.
  • Experience with software applications for customer service duties.
  • Strong interpersonal and organizational skills.
  • Ability to work rotating Saturdays and travel between offices as needed.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.



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