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Customer Service Representative

2 months ago

Portsmouth, Virginia, United States The Sherwin-Williams Company Full time
{"title": "Customer Service Representative", "content": "Customer Service Representative

At The Sherwin-Williams Company, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our wholesale and retail customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide excellent customer service to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Build trust relationships with customers
  • Process sales transactions accurately and consistently
  • Meet sales goals and maintain a high level of customer satisfaction
Requirements:
  • Must be at least 18 years old
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally
  • Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications:
  • Valid driver's license
  • High school diploma or equivalent
  • Previous experience in customer service or sales
", "lang_code": "en-US"}