Bilingual Customer Support Specialist
1 week ago
Bilingual Customer Support Specialist
Role Overview:
We are seeking a dedicated Medical Administrative Assistant/Bilingual Medical Call Center Representative to join our team.
Key Responsibilities:
- Conduct initial outbound communications to patients enrolled in a study, adhering to a prescribed script (No Sales Involved).
- Manage inbound inquiries by responding to calls from messages left and addressing questions using a provided script.
- Perform data entry tasks accurately and efficiently.
Qualifications:
- Minimum of two years of administrative experience.
- Prior experience in a medical setting is preferred.
- Bilingual candidates are highly preferred.
- Intermediate proficiency in computer skills is required.
- Experience with basic to intermediate data entry.
- Business casual attire is expected; jeans are acceptable.
Compensation: $19.00 per hour
Work Schedule: Shifts available from 8 AM to 4 PM or 12 PM to 8 PM.
This is a long-term position.
All candidates must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc. is an equal opportunity employer, committed to a policy of equal employment opportunity without regard to race, color, religion, national origin, sex, age, disability, handicap, or any other protected status.
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