Bilingual Customer Support Specialist

1 week ago


Lombard, Illinois, United States Elite Staffing Company Full time

Bilingual Customer Support Specialist

Role Overview:

We are seeking a dedicated Medical Administrative Assistant/Bilingual Medical Call Center Representative to join our team.

Key Responsibilities:

  • Conduct initial outbound communications to patients enrolled in a study, adhering to a prescribed script (No Sales Involved).
  • Manage inbound inquiries by responding to calls from messages left and addressing questions using a provided script.
  • Perform data entry tasks accurately and efficiently.

Qualifications:

  • Minimum of two years of administrative experience.
  • Prior experience in a medical setting is preferred.
  • Bilingual candidates are highly preferred.
  • Intermediate proficiency in computer skills is required.
  • Experience with basic to intermediate data entry.
  • Business casual attire is expected; jeans are acceptable.

Compensation: $19.00 per hour

Work Schedule: Shifts available from 8 AM to 4 PM or 12 PM to 8 PM.

This is a long-term position.

All candidates must be 18 years or older and authorized to work in the United States.

Elite Staffing, Inc. is an equal opportunity employer, committed to a policy of equal employment opportunity without regard to race, color, religion, national origin, sex, age, disability, handicap, or any other protected status.



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