Adult Literacy Program Coordinator

1 week ago


Escondido, California, United States Library Systems & Services Full time

Position Overview

Library Systems & Services is looking for a dedicated part-time Literacy Services Associate to join our team. This role is essential in supporting our Literacy Services and will report directly to the Literacy Coordinators. The ideal candidate will demonstrate a friendly demeanor, possess outstanding communication and organizational skills, and have a genuine passion for promoting literacy.

Key Responsibilities

  • Facilitating orientation sessions for learners.
  • Conducting assessments for adults, families, and ESL participants entering the Literacy program, as well as providing tutor training and support.
  • Delivering exceptional customer service.
  • Composing articles for newsletters and documenting procedures.
  • Maintaining accurate records through timely data entry.
  • Assisting with the operational duties of the literacy learning center.
  • Handling phone inquiries and reception tasks.
  • Engaging in community outreach initiatives.
  • Performing additional duties as assigned.

Qualifications

  • High School Diploma or GED; Bachelor’s Degree is preferred.
  • Experience in Literacy, Education, Social Services, or a related field is preferred.
  • Candidates should possess the necessary knowledge, skills, and abilities, along with the required education and experience.
  • Ability to maintain a flexible schedule that may include days, evenings, and weekends.
  • Proficiency in Microsoft Office Suite and Zoom.
  • Excellent written and verbal customer service skills, emphasizing compassion and patience when interacting with individuals from diverse backgrounds; bilingual in English and Spanish is preferred.
  • Ability to uphold confidentiality and demonstrate a commitment to the program's mission and objectives.
  • Physical capability to move throughout the facility, handle books and materials weighing up to 25 pounds, and perform tasks that may require bending and stooping.

Benefits

  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Savings Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick Leave & Public Holidays)
  • Life Insurance Options (Basic, Voluntary & AD&D)
  • Opportunities for Training & Development


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