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Client Services Coordinator
2 months ago
Position Overview:
As a vital member of our team, you will provide comprehensive support services, including client intake, evaluation, advocacy, and ongoing case coordination. Your primary goal will be to assist clients in achieving stable housing and fostering self-sufficiency.
Key Duties:
- Offer a variety of client support services such as outreach, assessment, crisis intervention, advocacy, and case coordination.
- Conduct thorough intake evaluations for all incoming clients.
- Maintain accurate documentation of client interactions through case notes, treatment plans, and progress reports, ensuring compliance with contractual requirements.
- Guide clients in identifying their strengths, establishing achievable goals, and providing ongoing support to promote self-sufficiency.
- Implement supportive services in accordance with organizational policies and contractual obligations.
- Connect clients with appropriate resources within the organization and through external public and private social service entities.
- Deliver services in diverse community environments, including other organizational programs, faith-based centers, and educational institutions.
- Adhere to departmental and organizational policies and procedures.
- Organize and facilitate monthly resident meetings, social gatherings, and educational classes (such as Life Skills and Active Recovery) to engage clients in alignment with grant and contract stipulations.
- Assist the Program Manager in gathering data for program evaluations.
- Actively participate in staff meetings and training sessions.
- Utilize Housing First principles, Trauma-Informed Care, and Harm Reduction strategies in client interactions.
- Perform additional responsibilities as needed.
Schedule: Monday through Friday, 8 AM to 5 PM
Language Preference: Spanish Preferred
Qualifications:
- Background in Social Work or Case Management
- Knowledge of the social security process
- Familiarity with populations experiencing substance abuse, co-occurring disorders, or homelessness
- Bachelor’s degree in social services required or equivalent experience in lieu of degree