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Commercial Sales Manager

2 months ago

Quincy, Washington, United States AutoZone Full time

Job Summary:

The Commercial Sales Manager is responsible for driving commercial sales within their AutoZone location. This role requires developing and maintaining positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.

Key Responsibilities:

  • Achieve growth and hit sales targets by successfully maintaining and developing commercial sales.
  • Develop new accounts through face-to-face and telephone contact with potential customers.
  • Act as the primary contact for commercial customers, maintaining open lines of communication between AutoZone and commercial customers.
  • Ensure efficient delivery of products by planning delivery routes and managing drivers, and generating appropriate delivery documentation for each delivery.
  • Act as a consultative partner to commercial customers, maintaining expert knowledge on automotive parts and industry, and conducting research to guarantee the customer is offered the right part for the right price.
  • Maintain records and billing for commercial accounts, process returns, and reconcile accounts.
  • Visit commercial accounts and ensure accounts are serviced and deliveries are made as promised, contributing to the AutoZone one-team environment by assisting customers and AutoZoners with various aspects of the business.
  • Build and maintain strong relationships with the management team, assist with training and developing drivers, commercial specialists, and other AutoZoners as directed by the Store Manager or District Manager.
  • Maintain a safe working environment, ensuring AutoZoners are implementing safe practices, including Personal Protective Equipment (PPE).
  • Follow proper accident and claim procedures, comply with safe driving rules and procedures, and ensure all Commercial Zoners have approved driver status.
  • Properly maintain vehicle(s) and take necessary steps to report vehicle maintenance issues.

Requirements:

  • High School Diploma or equivalent.
  • Basic knowledge of automotive parts is required.
  • Effective leader with excellent communication skills, strong decision-making abilities, and excellent selling skills.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.