Commercial Truck Sales Account Manager

11 hours ago

Quincy, Massachusetts, United States GTG Peterbilt Full time
Job Summary

GTG Peterbilt is seeking a highly motivated and experienced Account Manager - Truck Sales to join our team. As a key member of our sales team, you will be responsible for managing and growing a portfolio of commercial truck sales accounts.

The ideal candidate will have a strong background in sales, account management, and customer service, with a proven track record of meeting or exceeding sales targets. You will be responsible for building and maintaining strong relationships with customers, identifying their needs, and providing tailored solutions to drive sales and achieve revenue targets.

Key Responsibilities:

  • Manage a portfolio of commercial truck sales accounts, ensuring client satisfaction and retention.
  • Build and maintain strong relationships with key decision-makers within client organizations.
  • Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
  • Identify and pursue new sales opportunities within the assigned territory or customer base.
  • Conduct needs assessments to understand customer requirements and recommend appropriate truck options.
  • Develop and present customized proposals and quotes to clients, negotiating terms and closing sales.
  • Achieve or exceed sales targets and revenue goals through proactive account management and business development efforts.
  • Monitor industry trends, market conditions, and competitor activities to identify opportunities and threats.
  • Provide feedback to the sales team and management on customer preferences, market demands, and potential areas for growth.
  • Collaborate with the marketing team to develop targeted campaigns and promotions that drive sales.
  • Coordinate with internal teams, including finance, service, and parts departments, to ensure seamless order processing and delivery.
  • Follow up with customers after the sale to ensure satisfaction and address any concerns.
  • Manage the resolution of any issues related to truck delivery, warranty, or service, maintaining a high level of customer satisfaction.
  • Maintain accurate records of sales activities, customer interactions, and contract negotiations in the CRM system.
  • Prepare regular reports on account status, sales performance, and market trends for management review.
  • Ensure all documentation related to sales transactions is completed accurately and in a timely manner.

Requirements:

  • Strong relationship-building and customer service skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Some mechanical ability is preferred.
  • Knowledge of commercial truck specifications, industry standards, and market trends is highly desirable.
  • This role may require travel within the assigned territory to meet with clients and attend industry events.
  • Must be able to work flexible hours, including evenings and weekends, as required to meet customer needs.
  • CDL Preferred

Education and Experience:

  • Bachelor's degree in Business, Sales, Marketing, or a related field.
  • Minimum of 3-5 years of experience in sales, account management, or a similar role, preferably in the automotive or commercial truck industry.
  • Proven track record of meeting or exceeding sales targets.
  • Combination of education, training, or experience that provides the required knowledge, skills, and abilities.

This is a salary plus commission role.

GTG Peterbilt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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