Account Manager

1 week ago

Quincy, Illinois, United States GTG Peterbilt Full time
Job Title: Account Manager - Truck Sales

GTG Peterbilt is seeking a highly motivated and results-driven Account Manager - Truck Sales to join our team. As a key member of our sales team, you will be responsible for managing and growing a portfolio of commercial truck sales accounts.

Key Responsibilities:
  • Manage a portfolio of commercial truck sales accounts to ensure client satisfaction and retention.
  • Build and maintain strong relationships with key decision-makers within client organizations.
  • Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
  • Identify and pursue new sales opportunities within the assigned territory or customer base.
  • Conduct needs assessments to understand customer requirements and recommend appropriate truck options.
  • Develop and present customized proposals and quotes to clients, negotiating terms and closing sales.
  • Achieve or exceed sales targets and revenue goals through proactive account management and business development efforts.
  • Monitor industry trends, market conditions, and competitor activities to identify opportunities and threats.
  • Provide feedback to the sales team and management on customer preferences, market demands, and potential areas for growth.
  • Collaborate with the marketing team to develop targeted campaigns and promotions that drive sales.
  • Coordinate with internal teams, including finance, service, and parts departments, to ensure seamless order processing and delivery.
  • Follow up with customers after the sale to ensure satisfaction and address any concerns.
  • Manage the resolution of any issues related to truck delivery, warranty, or service, maintaining a high level of customer satisfaction.
  • Maintain accurate records of sales activities, customer interactions, and contract negotiations in the CRM system.
  • Prepare regular reports on account status, sales performance, and market trends for management review.
  • Ensure all documentation related to sales transactions is completed accurately and in a timely manner.
Requirements:
  • Strong relationship-building and customer service skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Some mechanical ability is preferred.
  • Knowledge of commercial truck specifications, industry standards, and market trends is highly desirable.
  • This role may require travel within the assigned territory to meet with clients and attend industry events.
  • Must be able to work flexible hours, including evenings and weekends, as required to meet customer needs.
  • CDL Preferred
Education and Experience:
  • Bachelor's degree in Business, Sales, Marketing, or a related field.
  • Minimum of 3-5 years of experience in sales, account management, or a similar role, preferably in the automotive or commercial truck industry.
  • Proven track record of meeting or exceeding sales targets.
  • Combination of education, training, or experience that provides the required knowledge, skills, and abilities.

This is a salary plus commission role.

GTG Peterbilt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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