Commercial Truck Sales Account Manager
23 hours ago
GTG Peterbilt is seeking a highly motivated and results-driven Commercial Truck Sales Account Manager to join our team. As a key member of our sales team, you will be responsible for managing and growing a portfolio of commercial truck sales accounts.
Key Responsibilities:
- Manage a portfolio of commercial truck sales accounts to ensure client satisfaction and retention.
- Build and maintain strong relationships with key decision-makers within client organizations.
- Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
- Identify and pursue new sales opportunities within the assigned territory or customer base.
- Conduct needs assessments to understand customer requirements and recommend appropriate truck options.
- Develop and present customized proposals and quotes to clients, negotiating terms and closing sales.
- Achieve or exceed sales targets and revenue goals through proactive account management and business development efforts.
- Monitor industry trends, market conditions, and competitor activities to identify opportunities and threats.
- Provide feedback to the sales team and management on customer preferences, market demands, and potential areas for growth.
- Collaborate with the marketing team to develop targeted campaigns and promotions that drive sales.
- Coordinate with internal teams, including finance, service, and parts departments, to ensure seamless order processing and delivery.
- Follow up with customers after the sale to ensure satisfaction and address any concerns.
- Manage the resolution of any issues related to truck delivery, warranty, or service, maintaining a high level of customer satisfaction.
- Maintain accurate records of sales activities, customer interactions, and contract negotiations in the CRM system.
- Prepare regular reports on account status, sales performance, and market trends for management review.
- Ensure all documentation related to sales transactions is completed accurately and in a timely manner.
Requirements:
- Strong relationship-building and customer service skills.
- Excellent communication, negotiation, and presentation abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Some mechanical ability is preferred.
- Knowledge of commercial truck specifications, industry standards, and market trends is highly desirable.
- This role may require travel within the assigned territory to meet with clients and attend industry events.
- Must be able to work flexible hours, including evenings and weekends, as required to meet customer needs.
- CDL Preferred
Education and Experience:
- Bachelor's degree in Business, Sales, Marketing, or a related field.
- Minimum of 3-5 years of experience in sales, account management, or a similar role, preferably in the automotive or commercial truck industry.
- Proven track record of meeting or exceeding sales targets.
- Combination of education, training, or experience that provides the required knowledge, skills, and abilities.
This is a salary plus commission role.
GTG Peterbilt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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