Administrative Supervisor
2 weeks ago
Position Title: Office Manager - Office of Language Access, Court Records and Transcription Services.
Pay Grade: Grade 16
Starting Salary: $73,722.23
Departmental Overview: The Office of Access, Diversity, and Fairness (OADF) is overseen by the Chief Access, Diversity, and Fairness Officer (CADFO). This office is responsible for the Massachusetts Trial Court's policies and practices that ensure access, fairness, diversity, equity, and inclusion. The OADF supervises five departments, including the Office of Language Access and Court Records, which is dedicated to providing essential language services and maintaining court records to facilitate access to justice.
Role Summary: In collaboration with the Office of Language Access and Court Records, this role involves overseeing a team that implements various departmental administrative policies and procedures. The Office Manager will also provide service to the public and individuals interacting with the department, adhering to confidentiality policies.
Supervision Structure: This position receives guidance and functional direction from the Deputy Director and general oversight from the Director of Language Access and Court Records, ensuring adherence to established management practices and guidelines.
Key Responsibilities:
- Oversee activities across all office units, including management of operations, implementation of procedures, records management, and financial reporting;
- Coordinate and supervise subordinate staff, conducting performance reviews, motivating team members, and addressing performance issues;
- Assist in developing and implementing departmental policies and operational procedures, facilitating workflow improvements;
- Provide guidance to employees during unusual work situations or when new procedures are introduced;
- Manage personnel administrative tasks, including recruitment, training, and resolving employee issues;
- Conduct regular meetings with staff to exchange information and enhance office efficiency, preparing agendas and summaries;
- Create manuals and documentation outlining procedures and standards, as well as preparing reports for departmental review;
- Monitor the accuracy and timeliness of case processing activities across major work units;
- Deliver customer service to contractors, field staff, and the public, serving as a point of contact for inquiries;
- Train staff on automated systems and business software, troubleshooting issues as they arise;
- Assist in preparing and managing the office budget;
- Supervise the management and destruction of court records in compliance with established guidelines;
- Lead or participate in special projects as required;
- Perform additional duties as necessary.
Job Competencies: Candidates must demonstrate knowledge and understanding in the following areas:
Ethics and Values: Uphold and communicate the ethical standards of the Trial Court.
Mission Understanding: Comprehend and convey the mission of the Trial Court.
Applied Knowledge: Familiarity with research and information services operations, including relevant tools and software.
Problem Solving: Ability to effectively address data-related issues and provide actionable recommendations.
Customer Service: Maintain professionalism and courtesy towards Trial Court employees and the public.
Performance Measurement: Recognize the significance of performance metrics for individual and departmental assessments.
Commitment to Diversity: Foster an inclusive environment through respect and positive communication.
Collaboration: Work cooperatively with others, contributing to shared departmental goals.
Continuous Learning: Show commitment to personal and professional development.
Minimum Qualifications:
• High school diploma or equivalent, with a minimum of eight years of office experience, including supervisory roles, or a combination of education and experience.
• Proficiency in personal computers and word processing software, such as MS Word.
• Experience with spreadsheet software, such as MS Excel, is preferred.
• Comprehensive understanding of court procedures and legal documentation.
• Familiarity with case processing using MassCourts or similar systems.
• Knowledge of the Trial Court's organizational structure and procedures.
• Ability to perform a full range of case processing duties.
• Knowledge of effective records management techniques.
• Strong supervisory and management skills.
• Capacity to identify and resolve office-related issues.
• Ability to maintain complex records and prepare reports.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills to build effective working relationships.
• Experience in providing courteous and professional service to the public.
• Proficient writing skills for developing reports and action plans.
-
Administrative Supervisor
2 weeks ago
Boston, Massachusetts, United States Massachusetts Trial Court Full timePosition Title: Office Manager - Office of Language Access, Court Records and Transcription Services.Pay Grade: Grade 16Starting Salary: $73,722.23Department Mission: The Office of Access, Diversity, and Fairness (OADF) is under the leadership of the Chief Access, Diversity, and Fairness Officer (CADFO), overseeing the Massachusetts Trial Court's initiatives...
-
Research Administrative Coordinator
1 week ago
Boston, Massachusetts, United States Brigham and Women's Hospital Full timeJob SummaryBrigham and Women's Hospital is seeking a highly skilled Research Administrative Assistant I Endocrinology to provide comprehensive administrative support services to the Principal Investigator. The ideal candidate will possess a high degree of independent initiative and judgment, with excellent communication and organizational skills.Key...
-
Boston, Massachusetts, United States Brigham and Women's Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Administrative Assistant to provide comprehensive administrative support services to the Principal Investigator in the Endocrinology Department at Brigham and Women's Hospital.Key ResponsibilitiesAdministrative Support: Provide high-level administrative support to the Principal Investigator,...
-
Administrative Assistant
3 days ago
Boston, Massachusetts, United States Element Care Full timeJob SummaryElement Care is seeking a highly organized and customer-focused Receptionist to join our team. As the first point of contact for our guests, you will be responsible for creating a positive and welcoming atmosphere, ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest Services: Greet internal and external visitors in a...
-
Clinical Operations RN Supervisor
2 weeks ago
Boston, Massachusetts, United States ProPivotal Full timeClinical Operations RN Supervisor - up to $60/hr Join our dedicated team as a Clinical Operations RN Supervisor, where you will oversee the nursing activities across various units in the absence of the Nurse Manager and/or Director of Nursing. This role entails taking on administrative duties for the facility when executive administrative staff are...
-
Program Support Administrator
1 month ago
Boston, Massachusetts, United States Boston Medical Center Full timePosition: Program Support Administrator Department: Medicine ResidencySchedule: Full TimePOSITION SUMMARY:The Program Support Administrator assists the Internal Medicine Residency Program leadership with administrative support in the development and evaluation of educational components for residents and fellows. Critical job responsibilities maintenance of...
-
Administrative Support Specialist
2 weeks ago
Boston, Massachusetts, United States Cynet Systems Full timeJob DescriptionWe are seeking an Administrative Support Specialist for our client.Job Title: Administrative Support SpecialistJob Type: ContractCompensation: $14.72/hr - $19.72/hrKey Responsibilities:Organize and maintain files for correspondence, reports, and applications.Handle incoming calls and provide general information regarding departmental...
-
Clinical Social Work Supervisor
1 week ago
Boston, Massachusetts, United States Boys & Girls Clubs of Boston Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Social Work Supervisor to join our team at YouthConnect, a dynamic program powered by the Boys & Girls Clubs of Boston in partnership with the Boston Police Department. As a Clinical Social Work Supervisor, you will play a critical role in shaping the futures of youth in our community by...
-
Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full timeJob Description - Research Administrative Assistant I Endocrinology Provides comprehensive administrative support services to Principal Investigator and requiring a high degree of independent initiative and judgment.PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this...
-
Clinical Program Supervisor
2 weeks ago
Boston, Massachusetts, United States Boys & Girls Clubs of Boston Full timeOverview of the Role:The Boys & Girls Clubs of Boston is dedicated to supporting urban youth through the YouthConnect initiative, a collaboration with local law enforcement. This program is tailored to meet the specific challenges faced by young individuals referred by police officers. Our team of social workers is committed to enhancing the overall behavior...
-
Rodent Breeding Service Supervisor
1 month ago
Boston, Massachusetts, United States Tufts University Full timeOverview The Division of Laboratory Animal Medicine (DLAM) provides facilities, services, and information to facilitate effective research using laboratory animals at Tufts University and Tufts-New England Medical Center in Boston and Tufts University in Medford. DLAM is also obligated to insure that animal care procedures and animal experimentation comply...
-
Clinical Program Supervisor
2 weeks ago
Boston, Massachusetts, United States Boys & Girls Clubs of Boston Full timeOverview of the Role:The Boys & Girls Clubs of Boston is dedicated to fostering the development of urban youth through its innovative programs. One such initiative is YouthConnect, which collaborates with local law enforcement to support young individuals facing various challenges. The program employs social workers who are committed to enhancing the...
-
Laboratory Operations Supervisor
2 weeks ago
Boston, Massachusetts, United States Mass General Brigham Full timeJoin a Leading Research Facility as a Laboratory Operations SupervisorCompany: Mass General BrighamAbout Us: At Mass General Brigham, we are dedicated to advancing healthcare through innovative research and development. Our laboratory is renowned for its contributions to gene therapy, cell therapy, and aging research, collaborating with top institutions to...
-
Boston, Massachusetts, United States Emerson College Full timeBecome a vital part of our esteemed institutionThe Senior Administrative Coordinator, directly supporting the Vice President for Enrollment Affairs, plays a crucial role in delivering high-level assistance to the Vice President and three Assistant Vice Presidents. This position serves as the main point of contact for both internal and external stakeholders...
-
Healthcare Operations Supervisor
2 weeks ago
Boston, Massachusetts, United States Mass General Brigham Full timePosition OverviewThis role is fully onsite.The Healthcare Operations Supervisor at Mass General Brigham is responsible for overseeing the daily functions of the medical simulation center, ensuring effective management of the team of Simulation Specialists and support staff. This center serves as a multidisciplinary hub for medical education, assessment, and...
-
Boston, Massachusetts, United States Emerson College Full timeBecome a part of our esteemed community at Emerson CollegeThe Senior Administrative Coordinator plays a pivotal role, directly supporting the Vice President for Enrollment Affairs and three Assistant Vice Presidents. This position serves as the primary point of contact for both internal and external stakeholders related to the VP's office, making it...
-
Boston, Massachusetts, United States Boston University Full timeSeeking a candidate who is motivated to help make change and provide solutions and support for a new team. Ideally this candidate will know the university and its systems well and know how to work effectively within them. The candidate should have the ability to be nimble and handle multiple channels of communication at once, and to concisely manage calendar...
-
Ticketing Operations Supervisor
2 weeks ago
Boston, Massachusetts, United States John Gore Organization Full timePosition OverviewThe Ticketing Operations Supervisor is tasked with overseeing the management and execution of ticketing processes, box office functionality, accountability, and customer engagement. This role is pivotal in providing sales analysis and reporting for events hosted by the organization.Key ResponsibilitiesManage box office personnel in the...
-
Ticketing Operations Supervisor
2 weeks ago
Boston, Massachusetts, United States John Gore Organization Full timePosition OverviewThe Ticketing Operations Supervisor is tasked with overseeing the effective management and operational integrity of ticketing and box office functions. This role is crucial for ensuring seamless customer interactions and efficient sales processes for events managed by the John Gore Organization.Key ResponsibilitiesLead and manage the box...
-
Police Supervisor
2 weeks ago
Boston, Massachusetts, United States Emerson College Full timeBecome a part of our esteemed community at Emerson CollegeUnder the general guidance of a Lieutenant, the Police Supervisor plays an essential role in ensuring a secure and protected atmosphere for the community. This position entails supervising officers and civilian personnel, directing patrol activities, and offering leadership. The Police Supervisor is...
