Call Center Support Specialist

1 week ago


Las Cruces, New Mexico, United States Mass Markets Full time

Salary

The estimated annual salary for this position is $40,000 - $55,000 based on location and industry standards.

About Mass Markets

Mass Markets is a company that provides customer service solutions to various industries.

Job Responsibilities

As a Customer Service Representative at Mass Markets, you will handle inbound and outbound calls, emails, and chats from customers. Your primary goal is to resolve customer issues in a timely and professional manner.

You will also be responsible for documenting and processing customer claims, researching systems to find missing information, and coordinating with other departments to resolve complex issues.

Requirements

To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

A high school diploma or equivalent is required, and previous experience in a customer service role is preferred but not necessary.

Why Join Mass Markets?

We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.



  • Las Cruces, New Mexico, United States Mass Markets Full time

    Mass Markets is a leading provider of customer service solutions, and we are seeking a highly skilled Call Center Support Specialist to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer experience through inbound and outbound contacts.Key Skills and Qualifications:Strong communication and...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job DescriptionWe are looking for a highly motivated Inbound Call Center Specialist to join our team at Mass Markets. As a specialist, you will be responsible for handling incoming calls from customers, providing them with accurate and timely solutions to their queries.Your key responsibilities will include:Responding to customer inquiries in a professional...

  • Call Center Associate

    2 weeks ago


    Las Cruces, New Mexico, United States MCI Careers Full time

    Job Description:We are seeking a skilled Call Center Associate to join our team at MCI Careers. As a Call Center Associate, you will be responsible for handling inbound calls from customers, resolving their issues, and providing exceptional customer service.Responsibilities:Answer incoming calls in a timely and professional mannerListen to customers'...


  • Las Cruces, New Mexico, United States MountainView Regional Medical Center Full time

    Job Description: Healthcare Support SpecialistWe are looking for a detail-oriented and organized Healthcare Support Specialist to join our team at Mt. View Regional Medical Center. This role will provide essential support to medical providers, ensuring seamless patient care.Main ResponsibilitiesAssist with administrative and clinical tasksSupport providers...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job OverviewWe are seeking a highly skilled Call Center Representative to join our team at Mass Markets. This is a great opportunity for someone who is passionate about delivering excellent customer service and is looking to take their career to the next level.ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional...


  • Las Cruces, New Mexico, United States MCI Military Recruitment Full time

    Job DescriptionWe are seeking a highly motivated and organized individual to join our team as an Inbound Call Center Representative. In this role, you will be responsible for handling inbound calls, resolving customer issues, and providing top-notch support to our clients. Your excellent communication skills, problem-solving abilities, and strong work ethic...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a representative, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.About MCI CareersMCI Careers is a leading provider of business process outsourcing services,...

  • Call Center Agent

    1 week ago


    Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryWe are seeking a highly motivated and experienced Call Center Representative to join our team at Mass Markets. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. As a key member of our customer service team, you will play a crucial role in ensuring excellent customer...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About the RoleThe Contact Center Specialist is an exciting opportunity to work with a variety of clients, handling inbound calls, emails, and chats. You will provide top-notch customer service, resolve issues efficiently, and exceed customer satisfaction goals.This role requires strong problem-solving skills, a friendly demeanor, and the ability to multitask...


  • Las Cruces, New Mexico, United States MCI Military Recruitment Full time

    About the Role:We are seeking an experienced Operations Manager to lead our call center team in optimizing performance and delivering exceptional customer experiences. The ideal candidate will have a strong background in call center operations management, excellent leadership skills, and a passion for driving results.Job Description:Lead a team of 5-10 call...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job OverviewMCI Careers is seeking a Contact Center Service Specialist to provide exceptional customer service and support through inbound calls, emails, and chats.Key Responsibilities:Answer inbound calls from customers and respond to their inquiries and concernsProvide product information and sales support to customersMeet or exceed performance metrics and...


  • Las Cruces, New Mexico, United States Sylvan Learning Center - El Paso, TX Full time

    Job DescriptionWe are seeking a qualified Academic Support Specialist to join our team at Sylvan Learning Center in El Paso, TX.Estimated Salary: $40,000 - $60,000 per year, depending on experience and qualifications.The ideal candidate will have a strong passion for teaching and mentoring students. As an Academic Support Specialist, you will provide...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About the OpportunityWe are seeking a skilled and enthusiastic Call Center Agent to join our team at MCI Careers. In this role, you will have the opportunity to develop your customer service skills, work with a diverse range of clients, and contribute to the success of our organization.Key Responsibilities* Provide exceptional customer service through...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job DescriptionThe successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. As an Inbound Call Center Representative, you will be expected to handle multiple customer interactions simultaneously, while maintaining a high level of accuracy and attention to detail.


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About the JobMass Markets is a leading provider of innovative solutions, and we're looking for a skilled Multilingual Call Center Representative to join our team. In this role, you'll be responsible for handling incoming customer contacts in a professional and courteous manner.Your primary goal will be to ensure first call resolution by effectively resolving...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About the OpportunityMCI Careers is seeking an Inbound Call Center Agent to join our team! As a key member of our customer service team, you will be responsible for handling incoming customer calls, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesAnswer customer calls and respond to their inquiries in a professional...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About Mass MarketsAt Mass Markets, we are passionate about delivering exceptional customer experiences. Our team is committed to providing timely and professional support to our clients.Job DescriptionWe are seeking a highly motivated Call Center Team Member to join our team. As a Customer Service Representative, you will be responsible for handling incoming...


  • Las Cruces, New Mexico, United States MassMarkets Full time

    About the PositionWe are looking for an experienced Call Center Supervisor Professional to join our team at MassMarkets. As a supervisor, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.The ideal candidate will have a strong background in customer service,...


  • Las Cruces, New Mexico, United States Muojicare Medical Center LLC Full time

    At Muojicare Medical Center LLC, we are seeking a highly skilled and dedicated Medical Support Specialist to join our team. As a key member of our healthcare team, you will provide administrative support to ensure the efficient operation of our medical office.About the RoleThis is a full-time position, with an estimated salary range of $13.50 - $15.00 per...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About the Job: We are looking for a skilled and dedicated individual to join our team as a Bank Customer Services Representative. In this role, you will be responsible for delivering exceptional customer experiences and providing support to customers through various channels.Responsibilities: Provide exceptional customer support via phone, email, and live...