Call Center Support Specialist
1 week ago
Salary
The estimated annual salary for this position is $40,000 - $55,000 based on location and industry standards.
About Mass Markets
Mass Markets is a company that provides customer service solutions to various industries.
Job Responsibilities
As a Customer Service Representative at Mass Markets, you will handle inbound and outbound calls, emails, and chats from customers. Your primary goal is to resolve customer issues in a timely and professional manner.
You will also be responsible for documenting and processing customer claims, researching systems to find missing information, and coordinating with other departments to resolve complex issues.
Requirements
To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
A high school diploma or equivalent is required, and previous experience in a customer service role is preferred but not necessary.
Why Join Mass Markets?
We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates.
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