Hotel Front Desk Auditor
3 weeks ago
We are seeking a Nighttime Hospitality Professional to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for reconciling all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
Responsibilities:
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager
- Provide exceptional service to all hotel guests during their stay
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Qualifications:
- Overnight shift; requires flexible hours
- Great communication and excellent customer service skills are required
- Diploma or equivalent from high school is required; some college is desired
- Experience in the hospitality industry or guest services is preferred, but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
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Baltimore, Maryland, United States Hampton Inn and Suites Baltimore Inner Harbor Full timeWe are seeking a Night Auditor to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for reconciling all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.Key Responsibilities:Reconcile all...
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