Current jobs related to Hotel Front Desk Agent - Baltimore, Maryland - Days Inn Inner Harbor

  • Front Desk Representative

    1 month ago

    Baltimore, Maryland, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the McHenry Row Courtyard by Marriott in Baltimore. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front...

  • Hotel Front Desk Associate

    4 weeks ago

    Baltimore, Maryland, United States MITAGS Full time

    Job Type: Full-timeDescriptionAt MITAGS, we're not just another hotel. We're a culture and a closely knit team. We believe in respect for our customers and employees, in openness and honesty, and in creating a positive workplace experience. This is why many of our employees have been with us for 5, 10, 15, even over 20 years. We're proud of our employee...

  • Hotel Front Desk Associate

    4 weeks ago

    Baltimore, Maryland, United States Residence Inn Downtown Inner Harbor Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Attendant to join our team at Residence Inn Downtown Inner Harbor. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesWelcoming and registering...

  • Hotel Front Desk Auditor

    4 weeks ago

    Baltimore, Maryland, United States Hampton Inn and Suites Baltimore Inner Harbor Full time

    We are seeking a Nighttime Hospitality Professional to join our team at Hampton Inn and Suites Baltimore Inner Harbor. As a Night Auditor, you will be responsible for reconciling all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit...

  • Front Desk Team Member

    2 weeks ago

    Baltimore, Maryland, United States Pyramid Global Hospitality Full time

    We are seeking a highly motivated individual to join our Front Desk team as a Front Desk Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. The Front Desk Agent is responsible for checking in, registering guests, and providing exceptional customer service to ensure a positive experience for our...

  • Front Desk Representative

    4 weeks ago

    Baltimore, Maryland, United States Four Seasons Hotels Limited Full time

    About Four Seasons:At Four Seasons Hotels Limited, we believe in delivering exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners by providing a world-class employee experience and company culture.We recognize a familiar face,...

  • Hospitality Front Desk Supervisor

    1 month ago

    Baltimore, Maryland, United States Sage Hospitality Full time

    Job Overview:Sage Hospitality Group is seeking a skilled Hospitality Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring an efficient operation that produces excellent results for our customers.Responsibilities:Supervise the front desk team to ensure a high level of service and hospitality...

  • Front Desk Staff Assistant

    4 weeks ago

    Baltimore, Maryland, United States HEI Hotels & Resorts Full time

    Job SummaryAs a Front Desk Staff Assistant at HEI Hotels & Resorts, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve greeting customers, handling cash and credit transactions, and responding to guest inquiries.Key ResponsibilitiesGreet guests immediately and provide a positive first...

  • Front Desk Supervisor

    4 weeks ago

    Baltimore, Maryland, United States Pyramid Global Hospitality Full time

    Job Title: Front Desk SupervisorAt Pyramid Global Hospitality, we are committed to delivering exceptional guest experiences. As a Front Desk Supervisor, you will play a key role in ensuring that our guests receive the highest level of service and satisfaction.Key Responsibilities:Provide guidance and leadership to the Front Office team to ensure consistent...

  • Front Desk Associate

    4 weeks ago

    Baltimore, Maryland, United States TEKsystems Full time

    Job Title: Front Desk AssociateJob Summary: We are seeking a highly skilled Front Desk Associate to join our team at TEKsystems. As a Front Desk Associate, you will be responsible for providing exceptional customer service to patients, answering phone calls, and assisting with patient registration, insurance, and billing. Key Responsibilities:Direct patient...

  • Front Desk Ambassador

    4 weeks ago

    Baltimore, Maryland, United States Thornhill Properties, Incorporated Full time

    We are seeking a highly skilled and professional individual to provide exceptional service to our residents and guests at Thornhill Properties, Incorporated. As a Front Desk Ambassador, you will be the first point of contact for visitors and will be responsible for ensuring a warm and welcoming experience.Main ResponsibilitiesGreet visitors in a professional...

  • Front Desk Operations Manager

    4 weeks ago

    Baltimore, Maryland, United States Method Products Full time

    We are seeking a talented Front Desk Supervisor to join our team at ROOST Baltimore. The ideal candidate will have a passion for the hospitality industry and a proven track record of supervising a team. As a Front Desk Supervisor, you will be responsible for ensuring the highest level of service to our guests, while maximizing room revenue and occupancy.The...

  • Executive Director of Hotel Operations

    1 month ago

    Baltimore, Maryland, United States Hilton Hotels & Resorts Full time

    Hotel Operations LeadershipAs the leader of our hotel's operations, you will be responsible for ensuring the smooth day-to-day functioning of our establishment. This includes managing staff, overseeing daily tasks, and maintaining high standards of guest service and financial performance.Key Responsibilities:Manage and motivate hotel staff to deliver...

  • Front Desk Coordinator

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins HealthCare Full time

    Job Summary:The Front Desk Coordinator is responsible for providing exceptional patient service and administrative support to our medical office. This role requires a professional and courteous demeanor, with the ability to multitask and prioritize tasks effectively.Key Responsibilities:• Greet patients and visitors, determine the purpose of their visit,...

  • Night Auditor

    4 weeks ago

    Baltimore, Maryland, United States Shaner Hotel Group Full time

    Job Title: Night AuditorJob Summary: We are seeking a Night Auditor to join our team at the McHenry Row Courtyard by Marriott in Baltimore. As a Night Auditor, you will be responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff...

  • Part-Time Night Auditor Friday

    1 month ago

    Baltimore, Maryland, United States Residence Inn East Baltimore at the Johns Hopkins Medical Campus Full time

    About Us: At Residence Inn East Baltimore at the Johns Hopkins Medical Campus, we value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of...

  • Patient Care Coordinator/Front Desk Specialist

    1 month ago

    Baltimore, Maryland, United States TruBlue Home Service Ally Full time

    Job Title: Patient Care Coordinator/Front DeskWe are seeking a highly skilled and compassionate Patient Care Coordinator/Front Desk to join our team at Therafit Rehab. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Scheduling patients in our...

  • Massage Therapist

    4 weeks ago

    Baltimore, Maryland, United States The Ivy Hotel Full time

    About The Spa at The Ivy HotelThe Spa at The Ivy Hotel is seeking a skilled Massage Practitioner to provide exceptional therapeutic massage and body treatments to our discerning guests. As a licensed Massage Therapist, you will be responsible for creating a relaxing and rejuvenating experience for our clients.ResponsibilitiesPerform therapeutic massage, body...

  • Medical Secretary

    4 weeks ago

    Baltimore, Maryland, United States TEKsystems Full time

    About the Role:We are seeking a highly skilled Medical Secretary to join our team at TEKsystems. As a Medical Secretary, you will be responsible for providing exceptional customer service to our clients and patients. Key Responsibilities:Manage front desk operations, including scheduling appointments and handling patient inquiries.Provide administrative...

  • Hotel Operations Manager

    4 weeks ago

    Baltimore, Maryland, United States Sonesta International Hotels Full time

    Job DescriptionThe General Manager is the onsite leader of Sonesta ES Suites BWI Airport and represents the company with all guests, clients, associates, and owners.The General Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving...

Hotel Front Desk Agent

4 weeks ago

Baltimore, Maryland, United States Days Inn Inner Harbor Full time
Hotel Guest Service Representative Job Description

At Days Inn Inner Harbor, we are seeking a highly skilled and dedicated Guest Service Representative to join our team.

Key Responsibilities:
  • Greet guests and offer assistance with their needs
  • Register and assign guests to hotel rooms
  • Establish method of payment and verify credit
  • Make and confirm reservations
  • Compute bills, collect payments, and make change for guests
  • Transmit and receive messages, using telephones or PMS system
  • Respond to guest requests in a timely manner
  • Receive and resolve guest complaints, elevating to supervisor if necessary
  • Be aware of guest satisfaction scores and work toward increasing overall guest satisfaction
  • Practice safe work habits, wear protective safety equipment and follow Choice standards
  • Must be able to stand for 8 hour shifts
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management


Requirements:
  • Hotel/Hospitality Experience Preferred
  • High School diploma or equivalent required
  • Previous customer service experience required
  • Knowledge of PMS systems preferred


Benefits:
  • Paid Health Insurance and Paid Time Off after Probationary Period


This is a great opportunity to join a growing hospitality company and be part of a team that is passionate about delivering exceptional guest experiences.