Senior Accounts Receivable Specialist

2 weeks ago

Middleboro, Massachusetts, United States Informa Group Plc. Full time


At Informa, we celebrate diversity and individuality, providing a dynamic environment where every day presents new opportunities to make a significant impact.

As a global organization, we connect experts with valuable insights, enabling them to enhance their knowledge and capabilities through live events, digital solutions, and academic research.

With a workforce of over 10,000 employees across 30 countries, we are proud to be part of the UK's FTSE 100 group of leading public companies.

In our Global Support division, we deliver expert advice and hands-on assistance to the Informa Group and its various business units.

Our collaborative approach spans across technology, finance, legal, corporate development, human resources, communications, operations, and more, ensuring that we effectively support our brands in serving their clients and achieving corporate success.

Role Overview: The primary objective of this position is to ensure the timely collection of all outstanding payments owed to Informa, adhering to established collection policies and procedures to meet financial targets. Additionally, this role involves recovering debts from clients who have surpassed their credit limits or payment terms, thereby minimizing potential bad debts.

It is essential to maintain a professional, efficient, and knowledgeable interface with both customers and colleagues, addressing customer inquiries and securing payments within agreed credit terms while fostering and enhancing valuable customer relationships.

Compliance with all company policies is critical, and specific responsibilities must be executed within designated timeframes while delivering exceptional service to all Informa stakeholders.


Key Responsibilities:
  • Highlight the customer portal during outreach to clients.
  • Collect all outstanding payments in accordance with credit control policies to achieve collection goals.
  • Recover debts from clients exceeding credit limits or payment terms to mitigate bad debt risks.
  • Establish strong internal and external relationships with sales teams and customers.
  • Ensure accurate documentation of customer interactions in SAP or relevant systems.
  • Manage outstanding sales balances and proactively contact clients for payment prior to event dates, if applicable.
  • Resolve customer queries promptly and collect aged debts to minimize bad debt provisions.
  • Handle straightforward disputes and escalate complex issues to the Team Leader.
  • Meet monthly cash collection targets for assigned accounts.
  • Manage unallocated cash items related to your accounts and collaborate with the Cash Application team to apply funds when appropriate documentation is obtained from customers.
  • Provide weekly reports to the business detailing current debt levels for your division.
  • Complete necessary documentation for customers to facilitate payment processing (e.g., vendor request forms, tax forms).
Qualifications:
  • Strong understanding of customer operations processes.
  • Familiarity with best practices in customer service operations.
  • Proficiency in SAP is preferred.
  • Relevant qualifications are advantageous.
Skills & Abilities:
  • Excellent communication skills with the ability to build relationships with a diverse range of stakeholders.
  • Proficient in Excel, Word, and Outlook.
  • Ability to navigate relevant internal systems effectively.
  • Demonstrate integrity, tact, and diplomacy.
  • Collaborate effectively as part of a team.
  • Capable of managing a variety of related tasks.
  • Proactively identify and resolve issues.
  • Adaptable within the role.
  • Strong oral and written communication skills.
Additional Information:

At Informa, we strive to create a rewarding and supportive work environment. Here’s what you can expect:


Flexibility:

Our colleagues appreciate the balance between office and remote work, fostering a culture of trust.


Community:

We cultivate a welcoming atmosphere with social events, charity initiatives, and active diversity and inclusion networks.


Impact:

Employees can volunteer up to four days a year, with matching charity contributions available.


Career Development:

We offer tailored training and learning opportunities, mentoring programs, and access to a wealth of courses on LinkedIn Learning.


Time Off:

Enjoy 25 days of annual leave, increasing to 27 days after two years, plus a birthday leave day and the flexibility to work from various locations for up to four weeks a year.


Personal Benefits:

A variety of benefits to choose from, including company-funded private medical coverage.


ShareMatch Scheme:

Become an Informa shareholder with free matching shares.


Wellbeing Support:

Access to Employee Assistance Programs, mental health resources, and wellness subsidies.


Awards:

Recognition for outstanding contributions through global awards and appreciation programs.


Global Collaboration:

As an international company, you will have opportunities to work with teams worldwide.

We value energy and ambition, seeking colleagues who are ready to engage and contribute to our success.

At Informa, we embrace inclusivity, welcoming diverse perspectives and backgrounds. We are committed to equal opportunities, making decisions based on qualifications and merit without discrimination.

For more information, please refer to our website.

  • Senior Accounts Receivable Specialist

    2 weeks ago

    Middleboro, Massachusetts, United States Informa Group Plc. Full time

    At Informa, every day brings unique challenges and opportunities, supported by a vibrant community where you can truly make a difference.We are a global organization dedicated to connecting experts with valuable insights, enabling them to enhance their knowledge and capabilities through live and virtual events, data-driven services, and academic...

  • Client Relations Specialist

    2 weeks ago

    Middleboro, Massachusetts, United States Louis M Gerson Co Inc Full time

    Job OverviewPosition: Client Relations SpecialistIMMEDIATE HIRINGPOSITION SUMMARY:Louis M Gerson Co Inc is a distinguished manufacturer specializing in N95 respirators and various air filtration products. With over six decades of expertise in the manufacturing sector, we pride ourselves on delivering high-quality solutions to our clients.We are in search of...

  • Quality Assurance Specialist

    2 weeks ago

    Middleboro, Massachusetts, United States IDEX Full time

    If you are seeking a unique opportunity to advance your career, you have come to the right place.At IDEX, we offer a dynamic environment where both seasoned professionals and recent graduates can leverage their skills while acquiring new ones. Our diverse portfolio spans over 40 businesses globally, providing numerous avenues for growth in various fields...

  • Junior Procurement Specialist

    1 week ago

    Middleboro, Massachusetts, United States Sager Electronics Full time

    Become a Part of Our Team as a Junior Procurement Specialist at Sager ElectronicsSager Electronics is a well-established organization committed to prioritizing customer satisfaction. We are seeking an enthusiastic individual to join our team. In the role of Junior Procurement Specialist, you will assist our Product Managers with sourcing, inventory...

  • Culinary Specialist

    4 days ago

    Middleboro, Massachusetts, United States JobsRUs Full time

    Job SummaryJobsRUs is seeking a skilled Culinary Specialist to join our team in a dynamic kitchen environment. As a key member of our culinary team, you will be responsible for preparing and cooking a variety of hot and cold food items for our clients.Key ResponsibilitiesPrepare and cook food to order, utilizing basic cooking techniques and following...

  • Cannabis Retail Specialist

    1 week ago

    Middleboro, Massachusetts, United States Holistic Health Group Full time

    Job OverviewCompany OverviewHolistic Health Group (HHG) is a comprehensive cannabis enterprise dedicated to cultivating premium cannabis products through a proficient and capable workforce.As an equal opportunity employer, HHG ensures that all qualified candidates receive fair consideration for employment, regardless of race, color, religion, age, sex,...

  • Cannabis Retail Specialist

    2 weeks ago

    Middleboro, Massachusetts, United States Holistic Health Group Inc Full time

    Company Overview Holistic Health Group Inc. is a comprehensive medical and recreational cannabis enterprise dedicated to cultivating premium cannabis through a proficient and dedicated workforce. As an equal opportunity employer, Holistic Health Group Inc. welcomes all qualified candidates to apply, ensuring that employment decisions are made without regard...

  • Cannabis Retail Specialist

    2 weeks ago

    Middleboro, Massachusetts, United States Holistic Health Group Full time

    Job OverviewCompany BackgroundHolistic Health Group (HHG) is a comprehensive cannabis enterprise dedicated to cultivating premium cannabis products through a proficient and effective workforce.As an equal opportunity employer, HHG ensures that all qualified candidates are considered for employment without discrimination based on race, color, religion, age,...

  • Junior Procurement Specialist

    2 weeks ago

    Middleboro, Massachusetts, United States Sager Electronics Full time

    Job OverviewAt Sager Electronics, a robust medium-sized enterprise with a workforce exceeding 400 across North America, we uphold a customer-centric ethos. Our dynamic team nurtures a collaborative environment where every contribution is valued. With a solid focus on financial growth and stability, we invite you to become a part of our impactful journey.We...

  • Assistant Buyer/Planner

    1 week ago

    Middleboro, Massachusetts, United States Sager Electronics Full time

    Become a Key Member of Our Team as a Junior Procurement Specialist at Sager ElectronicsSager Electronics is a reputable mid-sized company committed to prioritizing customer satisfaction. We are in search of an enthusiastic individual to join our operations in a supportive role. As a Junior Procurement Specialist, your primary duties will involve assisting...

  • Associate Buyer/Planner

    1 week ago

    Middleboro, Massachusetts, United States Sager Electronics Full time

    Become a Key Player as a Junior Procurement Specialist at Sager ElectronicsSager Electronics is a thriving organization committed to prioritizing customer satisfaction. We are in search of an enthusiastic individual to enhance our team. As a Junior Procurement Specialist, your role will involve assisting our Product Managers with sourcing, inventory...

  • Licensed Practical Nurse

    1 week ago

    Middleboro, Massachusetts, United States Whittier Health Network Full time

    Job OverviewPosition: Licensed Practical Nurse - Whittier Health NetworkEmployment Type: Part-Time & Full-Time - Various Shifts AvailableCompensation:Base Pay: $48.00 per hourPer Diem: $44 - $48 per hourAdditional differentials for evening, night, and weekend shifts.Key Responsibilities:As a Licensed Practical Nurse, you will be responsible for delivering...

  • Accounts Payable Specialist

    2 weeks ago

    Middleboro, United States Complete Staffing Full time

    Accounts Payable Specialist Accounts Payable Specialist Location: Middleboro, MA Opportunity to work with a great company! Hours: Full time/In office M-F 8-5 Job Requirements: 3-5 year’s work experience in full-cycle accounts payable Ability to multi-task and manage work flows so that the volume of activities are completed in a reasonable time frame 3...

  • Assistant Head Teller

    2 months ago

    Middleboro, United States TAUNTON FEDERAL CREDIT UNION Full time

    Job DescriptionJob DescriptionTFCU is looking for an experienced teller who is detail oriented, member service focused, and capable of assisting in the supervision of a busy teller line. This position assists members at branch locations and over the phone with a variety of tasks including transactions, account servicing, and loan inquiries. This role...

  • Non CDL Driver

    3 months ago

    Middleboro, United States Five Star Transportation Inc. Full time

    Job DescriptionJob DescriptionA Non-CDL Transportation Specialist bus driver is a person who, under the supervision of a manager, supervisor, or dispatcher, operates a van or bus over designated routes transporting school pupils, or clients to and from school or other locations. In addition, a bus driver may transport clients on private charter trips. Bus...

  • Member Services Representative

    3 months ago

    Middleboro, United States Planet Fitness - The Core Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...

  • Cannabis Sales Associate

    2 months ago

    Middleboro, United States Holistic Health Group Inc Full time

    The EmployerHolistic Health Group (HHG) is a vertically integrated medical and adult use Cannabis company built to produce high quality cannabis with an efficient and skilled workforce.HHG is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national...

  • Registered Nurse

    1 week ago

    Middleboro, United States Whittier Health Network Full time $40 - $48

    Job DescriptionJob DescriptionNemasket Healthcare CenterRegistered Nurse Part-Time & Full-Time - all shiftsBase Pay:  $40.39 - $48.00 Per Diem: $44 - $48Differentials offered for evening, night and weekend shifts:Essential Duties:  To provide exceptional care to all residents including but not limited to:- Obtain report from nurse being relieved and...

  • Registered Nurse

    4 weeks ago

    Middleboro, United States Whittier Health Network Full time

    Job DescriptionJob DescriptionNemasket Healthcare CenterRegistered Nurse Part-Time & Full-Time - all shiftsBase Pay:  $40.39 - $48.00 Per Diem: $44 - $48Differentials offered for evening, night and weekend shifts:Essential Duties:  To provide exceptional care to all residents including but not limited to:- Obtain report from nurse being relieved and...

  • Cannabis Sales Associate

    2 months ago

    Middleboro, United States Holistic Health Group Inc Full time

    The Employer Holistic Health Group (HHG) is a vertically integrated medical and adult use Cannabis company built to produce high quality cannabis with an efficient and skilled workforce. HHG is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national...

  • Cannabis Sales Associate

    2 months ago

    Middleboro, United States Holistic Health Group Full time

    Job DescriptionJob DescriptionThe EmployerHolistic Health Group (HHG) is a vertically integrated medical and adult use Cannabis company built to produce high quality cannabis with an efficient and skilled workforce.HHG is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color,...

  • Compensation Partner

    2 months ago

    Middleboro, United States Sager Electronics Full time

    Job DescriptionJob DescriptionJoin Our Team as a Compensation Partner!We are a dynamic medium-sized company with a dedicated team of over 400 professionals spread across North America, committed to our customer-first approach. Located in Middleboro, MA, or Lewisville, TX we are seeking a skilled Compensation Partner to play a pivotal role in shaping our...