Assistant Head Teller

TFCU is looking for an experienced teller who is detail oriented, member service focused, and capable of assisting in the supervision of a busy teller line. This position assists members at branch locations and over the phone with a variety of tasks including transactions, account servicing, and loan inquiries. This role requires a detail oriented individual who can handle daily branch operations including vault and ATM custodial duties, as well as supervise staff as needed.

Essential Functions and Responsibilities

- Supervise and coach staff as directed. Provide support and answer inquiries from staff. Direct

staff to appropriate resources as needed. Schedule breaks and assist staff with time

management.

- Receives and processes member financial transactions, including deposits, withdrawals, and

loan payments; sells money orders and bank checks to members; transfers amounts from

member accounts as directed. Accurately balances cash drawer and daily transactions.

- Responsible for opening and closing of branch and overseeing teller line operations, following

Credit Union Security policies and procedures. Manage and balance ATM and vault daily, and

resolve issues promptly. Ensure cash recyclers are appropriately filled and buy and sell cash

promptly to vault as needed. Conduct audits of drawers as needed. Provides branch coverage

in all branches as needed, including home branch

- Verifies and posts transactions to member accounts and maintains member and Credit Union

records

- Greets members and provides routine information concerning services, and directs members to

appropriate departments for specific information and service

- Open and close individual and joint memberships and shares. Interview loan applicants and

utilize core processing system to submit request

- Performs other job related duties as assigned

High school diploma or GED

One year experience, preferably in a bank or credit union setting

Strong attention to detail

Ability to plan and organize, handle multiple priorities

Ability to work independently and follow up on tasks

Excellent communication skills

General requirements:

Full upper extremity range of motion

Full lower extremity range of motion

Continuous: Hearing, talking, sitting, vision, talking

Frequent: Standing, use hands and fingers to handle or feel, lifting up to 10 lbs, carrying

Occasional: Walking, reaching with hands and arms, stooping, kneeling and crouching, lifting (10-25 lbs)

No telephone calls please, qualified applicants will be contacted directly.

Taunton Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.