Senior Field Service Technician
2 weeks ago
The role of the Senior Field Service Technician is designed for highly skilled professionals who possess advanced mechanical capabilities. Candidates must demonstrate exceptional problem-solving skills and the ability to think critically in challenging situations.
Key ResponsibilitiesSuccessful candidates will be responsible for:
- Conducting hands-on assessments to ensure technical proficiency.
- Providing exemplary customer service through effective communication.
- Leading teams and mentoring junior technicians.
- Diagnosing and resolving complex technical issues related to semiconductor equipment.
To be considered for this position, candidates should meet the following criteria:
- A minimum of an Associate's degree in electronics, engineering, or a related field; a Bachelor's degree is preferred.
- At least 8 years of experience in the maintenance, repair, and troubleshooting of semiconductor capital equipment.
- Proven leadership experience and strong customer interaction skills.
- Mechanical aptitude and proficiency in using relevant tools.
- A comprehensive understanding of technical challenges associated with equipment maintenance and repair.
Additional qualifications that would be advantageous include:
- A degree in Electronics, Mechanics, or Chemical fields, or relevant military experience.
- If no degree, a High School Diploma with a robust background of 15+ years in the semiconductor industry.
Employees in this role will enjoy a comprehensive benefits package that includes:
- Medical, dental, and vision insurance.
- Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Flexible Spending Account (DCFSA) options.
- Access to a 401(k) retirement plan with employer matching.
- Paid sick leave and other paid time off as mandated by applicable laws.
At Insight Global, we are dedicated to fostering a diverse and inclusive workplace where all individuals can express their authentic selves. We are an equal opportunity employer, and we value the unique contributions of every team member.
We encourage qualified candidates from all backgrounds to apply, as we believe that diversity enhances our work environment and drives innovation.
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