Sharp Field Service Technician

6 days ago


Phoenix, Arizona, United States Pacific Office Automation Full time

Job Summary

Pacific Office Automation is seeking a skilled Sharp Field Service Technician to join our team in the Phoenix, AZ area. This is a field position with a focus on providing top-notch technical support to our customer base.

Key Responsibilities

  • Troubleshoot and repair office equipment, including copiers, printers, fax machines, and other devices.
  • Provide exceptional technical support to our customers, ensuring their satisfaction and resolving any issues in a timely manner.
  • Communicate effectively with customers to understand their needs and provide tailored solutions.
  • Develop creative solutions to complex problems, leveraging technical expertise and analytical skills.
  • Manage time, resources, and territorial considerations to optimize service delivery.

Requirements

  • Mechanical and electrical aptitude, with a strong understanding of office equipment and technical systems.
  • Experience and training with Sharp equipment preferred, but not required.
  • Knowledge of other manufacturers, such as Canon, HP, and Xerox, is a plus.
  • Strong computer skills and proficiency in technical software.

Benefits

  • Comprehensive medical, dental, and vision insurance plans.
  • Matching 401(k) plan and retirement savings program.
  • Generous paid time off, vacation, and sick leave policies.
  • Flexible spending accounts (FSA) and health savings accounts (HSA) options.
  • Company-provided vehicle and paid training and certification programs.
  • Opportunities for professional growth and development within the company.


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