Sharp Field Service Technician
6 days ago
Job Summary
Pacific Office Automation is seeking a skilled Sharp Field Service Technician to join our team in the Phoenix, AZ area. This is a field position with a focus on providing top-notch technical support to our customer base.
Key Responsibilities
- Troubleshoot and repair office equipment, including copiers, printers, fax machines, and other devices.
- Provide exceptional technical support to our customers, ensuring their satisfaction and resolving any issues in a timely manner.
- Communicate effectively with customers to understand their needs and provide tailored solutions.
- Develop creative solutions to complex problems, leveraging technical expertise and analytical skills.
- Manage time, resources, and territorial considerations to optimize service delivery.
Requirements
- Mechanical and electrical aptitude, with a strong understanding of office equipment and technical systems.
- Experience and training with Sharp equipment preferred, but not required.
- Knowledge of other manufacturers, such as Canon, HP, and Xerox, is a plus.
- Strong computer skills and proficiency in technical software.
Benefits
- Comprehensive medical, dental, and vision insurance plans.
- Matching 401(k) plan and retirement savings program.
- Generous paid time off, vacation, and sick leave policies.
- Flexible spending accounts (FSA) and health savings accounts (HSA) options.
- Company-provided vehicle and paid training and certification programs.
- Opportunities for professional growth and development within the company.
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