Italian Dining Establishment Leader

7 days ago


North Royalton, Ohio, United States UNITED CONCESSIONS GROUP INC Full time
Job Description

**Restaurant Operations Manager**

We are seeking an experienced and dedicated Restaurant Operations Manager to lead our team and oversee the operations of our Italian dining establishment. As the Restaurant Operations Manager, you will play a pivotal role in ensuring the success and growth of our business, while upholding our commitment to delivering authentic Italian flavors and exceptional customer service.

Key Responsibilities
  • Operational Leadership: Take charge of all aspects of our restaurant's operations, including the dining area, bar, banquet and event spaces, catering, and bakery. Ensure smooth day-to-day operations and maintain high standards of service excellence.
  • Team Management: Lead and motivate a diverse team of staff members, including servers, bartenders, event coordinators, and administrative personnel. Provide guidance, training, and support to foster a positive and productive work environment.
  • Customer Experience: Uphold our commitment to exceeding guest expectations by delivering memorable dining experiences. Monitor customer satisfaction levels and implement strategies to enhance guest satisfaction and loyalty.
  • Financial Management: Oversee budgeting, financial planning, and cost control measures to maximize profitability while maintaining quality and service standards. Monitor financial performance and implement strategies to achieve revenue and profit goals.
  • Vendor and Supplier Relations: Develop and maintain relationships with suppliers and vendors to ensure the availability of high-quality ingredients and resources. Negotiate pricing, manage contracts, and monitor inventory levels to minimize waste and optimize cost efficiency.
  • Quality Assurance: Implement and enforce quality control measures to ensure consistency in food quality, presentation, and service standards across all areas of the operation. Conduct regular inspections and evaluations to uphold cleanliness, hygiene, and safety standards.
  • Strategic Planning: Collaborate with the executive team to develop and execute strategic plans for business growth and expansion. Identify opportunities for innovation, improvement, and development to enhance our market position and competitiveness.
Requirements
  • Strong supervisory and leadership skills
  • Excellent organizational and time management skills
  • Well-versed in food safety and restaurant guidelines
  • Cheerful and Positive Attitude
  • Teamwork-oriented
  • Serving leader
  • Ability to foster a positive work environment
  • Experience in fine dining setting
  • 2-3 years restaurant management experience
  • Wine knowledge
Benefits
  • Competitive salary commensurate with experience - $60,000 to $70,000
  • Performance-based bonus incentives
  • Comprehensive health, dental, and vision insurance coverage
  • 401(k) retirement plan with employer match
  • Staff meal discounts and perks
  • Opportunities for career advancement and professional development


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