Automotive Retail Manager
1 week ago
POSITION SUMMARY
The Automotive Store Leader is responsible for overseeing and managing daily operations within the store, ensuring efficiency and productivity in all business activities.
Core Responsibilities
Customer Engagement:
- Identifies and addresses customer needs, inquiries, and concerns in a professional manner.
- Collaborates with the service department to ensure customer requirements are met accurately.
- Promotes and sells automotive products and services to fulfill customer demands.
- Maintains up-to-date knowledge of products and services offered, as well as competitor offerings.
- Builds and nurtures customer relationships to foster loyalty and trust.
Operational Management:
- Establishes daily priorities to ensure timely delivery of products and services.
- Monitors and organizes daily activities in conjunction with management.
- Analyzes performance data to enhance operational efficiency and productivity.
- Manages employee performance, store expenses, and inventory effectively.
- Ensures compliance with company policies and procedures.
Qualifications
Successful candidates will possess a high school diploma and have two to four years of relevant experience in retail management, automotive sales, or customer service.
Skills Required:
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on quality and accuracy.
- Ability to manage multiple tasks and prioritize effectively.
- Proficient in basic mathematical calculations and problem-solving.
Physical Requirements:
The role requires standing for extended periods, lifting items up to 50 lbs, and working in a dynamic environment.
Work Environment:
Employees may be exposed to mechanical parts, chemicals, and varying weather conditions.
This job description is subject to change and is not intended to encompass all responsibilities associated with the position.
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