Patient Access Representative

5 days ago


Kansas City Missouri, United States Children's Mercy KC Full time
About the Role

At Children's Mercy KC, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and revenue cycle process for our patients.

Key Responsibilities
  • Obtain, enter, and verify demographic and financial information in the computer system for registration areas, including ambulatory services, ancillary departments, emergency room, urgent care, lab, and radiology.
  • Collect point of service payments in accordance with department policy and practice.
  • Adhere to customer service guidelines for the Patient Access Department and demonstrate excellent customer service delivery in daily interactions.
  • Meet all business and compliance expectations of the department and CMH.
Requirements
  • HS diploma or equivalent required and 1-2 years experience in customer service, patient access, revenue cycle, or business office setting.
  • Associate's Degree preferred and 1-2 years experience in customer service, patient access, revenue cycle, or business office setting.
What We Offer

At Children's Mercy KC, we offer a competitive benefits package, including market-competitive pay, comprehensive health insurance, and a 401(k) retirement plan. We are an equal opportunity employer and welcome diverse candidates to apply.



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