Patient Accounting Manager

4 weeks ago


Columbus, Ohio, United States Ohio State University Wexner Medical Center Full time

SCOPE OF POSITION: The Ohio State University Wexner Medical Center processes payments from third-party payers, government sources, collection agencies, and private patients. This position is responsible for the timely and accurate application of payment postings to the hospital's Patient Accounting system, as well as balancing payment postings to deposits.

POSITION SUMMARY: This position serves as the primary liaison with the State of Ohio Attorney General's Office and vendors handling self-pay collections. Primarily responsible for managing 14 staff, including a supervisor, as well as student employees. This role has primary responsibility for ensuring timely and accurate application of insurance and patient payments to hospital accounts, managing online and mailed credit card payments, and timely processing of insurance and patient refunds.

This position is responsible for monitoring department expenses and managing the annual budget. This position also oversees approximately $250M per month in payment postings to patient accounts. This position is also responsible for managing and reconciling OSUP patient payment postings.

This position serves as the primary contact for Health System Finance and Campus Financial Services office on issues related to Patient Account to GL balancing and unapplied cash situations. This position is also the primary contact for the hospital's lockbox and credit card processing operations.

Minimum Qualifications for Hire: High School Diploma or GED. PC knowledge and interpersonal, verbal, and written communication. Minimum 6 months of experience in customer service or a healthcare environment.



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