Client Relations Associate

2 weeks ago


Indianapolis, Indiana, United States Megan Barrow - State Farm Agent Full time
Job Overview

Benefits:

  • Potential for career growth
  • Signing bonus available
  • Comprehensive training and development programs

ROLE SUMMARY: Megan Barrow - State Farm Agent is in search of a detail-oriented and proactive professional to manage administrative tasks and assist insurance agents in attracting and retaining clients. As an Account Associate, your meticulous nature, commitment to customer engagement, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven individual who excels in a high-energy environment will create opportunities for career advancement and increased earnings.


We are eager to integrate your enthusiasm and marketing insights into our agency as we strive for collective success.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance products.
  • Employ effective communication skills to meet customer needs while fostering business growth.

REQUIREMENTS:

  • Strong dedication to customer service excellence
  • Ability to obtain a Property and Casualty License
  • Proficiency in both Spanish and English is preferred
  • Interest in marketing services tailored to customer requirements
  • Previous sales experience is advantageous (including roles in outside sales, inside sales, retail, or telemarketing)

COMPENSATION:

  • Base hourly wage plus commission and bonuses
  • Paid time off including vacation and personal/sick days
  • Opportunities for professional growth and advancement within the agency


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